Message type: E = Error
Message class: WUE - Messages in package WAKT_ADD_ON
Message number: 016
Message text: Enter a customer number
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The SAP error message WUE016 ("Enter a customer number") typically occurs when a user attempts to perform an action that requires a customer number, but the system does not have a valid customer number provided in the relevant field. This error is common in transactions related to customer master data, sales orders, billing, or any other processes that involve customer information.
Cause: Missing Customer Number: The most straightforward cause is that the user has not entered a customer number in the required field. Incorrect Field Focus: The cursor may be in the wrong field, leading to the impression that a customer number is entered when it is not. Data Entry Error: The user may have entered an invalid or non-existent customer number. System Configuration: There may be configuration settings in the SAP system that require a customer number for certain transactions, and these settings may not be aligned with the user's expectations.
Solution: Enter a Valid Customer
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