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How To Fix WUE015 - No supply sources were found for customer number &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WUE - Messages in package WAKT_ADD_ON

  • Message number: 015

  • Message text: No supply sources were found for customer number &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WUE015 - No supply sources were found for customer number &1 ?

    The SAP error message WUE015 ("No supply sources were found for customer number &1") typically occurs in the context of sales and distribution (SD) or materials management (MM) when the system is unable to find any valid supply sources for a specific customer. This can happen in various scenarios, such as when trying to create a sales order, delivery, or when checking availability.

    Causes:

    1. Missing Master Data: The customer may not have been assigned to any valid supply source (e.g., a plant or vendor).
    2. Incorrect Customer Data: The customer master data may be incomplete or incorrectly configured.
    3. Supply Source Configuration: The supply sources (e.g., plants, storage locations) may not be set up correctly in the system.
    4. Availability Check Settings: The availability check configuration may not be set up to consider the relevant supply sources for the customer.
    5. Sales Area Configuration: The sales area for the customer may not be properly defined or may not match the supply source.

    Solutions:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data) and ensure that the customer is correctly set up with the necessary details.
      • Verify that the customer is assigned to the correct sales area and that the relevant data is complete.
    2. Review Supply Source Configuration:

      • Check the configuration of supply sources in the system. Ensure that the relevant plants or storage locations are set up to supply the customer.
      • Use transaction code OVX5 to check the assignment of plants to sales organizations.
    3. Check Availability Check Settings:

      • Review the availability check settings in the material master (transaction code MM03) to ensure that the correct checking group is assigned.
      • Ensure that the availability check is configured to consider the supply sources for the customer.
    4. Sales Area Configuration:

      • Ensure that the sales area for the customer is correctly defined and that it matches the supply source configuration.
      • Check the sales organization, distribution channel, and division settings.
    5. Run Availability Check:

      • If applicable, run an availability check for the material in question to see if there are any stock issues or if the material is not available for the customer.
    6. Consult with SAP Support:

      • If the issue persists after checking the above points, consider consulting with your SAP support team or reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • XD03 / VD03: Display Customer Master
      • MM03: Display Material Master
      • OVX5: Maintain Plant-Sales Org Assignment
    • Documentation: Refer to SAP Help documentation for detailed information on customer master data, supply source configuration, and availability checks.
    • User Exits and BAdIs: If custom logic is involved, check for any user exits or BAdIs that might affect the supply source determination.

    By following these steps, you should be able to identify and resolve the cause of the WUE015 error message in SAP.

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