How To Fix WU2037 - Subsequent processing started; higher-level promotion &1 was blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: WU2 - Promotion management messages

• Message number: 037

• Message text: Subsequent processing started; higher-level promotion &1 was blocked

What causes this issue?

The promotion is assigned to a higher-level promotion that is blocked.
The higher-level promotion has inherited the blocked status from a
campaign that was replicated from SAP CRM.

System Response

There may be inconsistencies across channels with the subsequent
processing you have started. For example, if you have activated dis
counts in WAK2 or prices in WAK5 for the promotion, they may not be
available in SAP CRM.

How to fix this error?

You may need to de-activate the discounts and prices in the promotion.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU2037 - Subsequent processing started; higher-level promotion &1 was blocked ?

  The SAP error message WU2037 indicates that a higher-level promotion (or process) has been blocked, which prevents subsequent processing from continuing. This error typically arises in the context of SAP's promotion management or workflow processes, where certain conditions must be met for a promotion to proceed.
  Cause:
  
  
  Blocked Promotion: The higher-level promotion referenced in the error message is blocked due to various reasons, such as:
  
  Missing prerequisites or conditions that need to be fulfilled before the promotion can proceed.
  Conflicts with other promotions or processes that are currently active or in a blocked state.
  Manual intervention or approval processes that have not been completed.
  
  
  
  Configuration Issues: There may be configuration settings in the promotion management module that are not set correctly, leading to the blockage.
  
  
  Data Issues: Incomplete or incorrect data related to the promotion can also cause it to be blocked.
  
  
  Solution:
  
  
  Check Promotion Status: Review the status of the higher-level promotion that is causing the blockage. You can do this by navigating to the promotion management area in SAP and checking the details of the promotion.
  
  
  Resolve Blockages: Identify the reason for the blockage. This may involve:
  
  Completing any required approvals or manual interventions.
  Ensuring that all prerequisite conditions for the promotion are met.
  Resolving any conflicts with other promotions or processes.
  
  
  
  Review Configuration: Check the configuration settings related to promotions in your SAP system. Ensure that they are set up correctly and align with your business processes.
  
  
  Data Validation: Validate the data associated with the promotion to ensure that it is complete and accurate. Correct any discrepancies that may be causing the blockage.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message WU2037 and related promotion management processes.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to promotion management, such as WUPR (Promotion Management) or WUPR1 (Promotion Overview).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the WU2037 error and implement a solution to unblock the higher-level promotion.