How To Fix WU2035 - Subsequent processing started, but higher-level promotion &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: WU2 - Promotion management messages

• Message number: 035

• Message text: Subsequent processing started, but higher-level promotion &1 is blocked

What causes this issue?

The promotion is assigned to a higher-level promotion that is blocked.
The higher-level promotion has inherited the blocked status from a
campaign that was replicated from SAP CRM. There may be inconsistencies
across channels with the subsequent processing you have started. For
example, if you have activated discounts in the promotion, they may not
be available in SAP CRM.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU2035 - Subsequent processing started, but higher-level promotion &1 is blocked ?

  The SAP error message WU2035 indicates that a subsequent processing step has started, but it is blocked due to a higher-level promotion being in a blocked state. This typically occurs in the context of SAP's promotion management or workflow processes, where certain tasks or processes depend on the completion of higher-level tasks.
  Cause:
  
  
  Blocked Higher-Level Promotion: The primary cause of this error is that a higher-level promotion (e.g., a promotion that encompasses the current task) is in a blocked state. This could be due to various reasons, such as:
  
  Missing approvals or authorizations.
  Dependencies on other processes that have not been completed.
  Manual intervention required to resolve issues in the higher-level promotion.
  
  
  
  Configuration Issues: There may be configuration settings in the promotion management process that are not aligned, leading to blocks.
  
  
  Data Integrity Issues: Inconsistent or incomplete data related to the promotion can also lead to this error.
  
  
  Solution:
  
  
  Check Higher-Level Promotion Status: 
  
  Navigate to the promotion management area in SAP and check the status of the higher-level promotion referenced in the error message.
  Identify why it is blocked (e.g., pending approvals, missing data).
  
  
  
  Resolve Blockages:
  
  If the blockage is due to pending approvals, ensure that the necessary stakeholders are notified and take action to approve the promotion.
  If there are data issues, correct any inconsistencies or missing information.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to promotions and workflows to ensure they are set up correctly.
  Consult with your SAP Basis or configuration team if necessary.
  
  
  
  Consult Logs: 
  
  Review system logs or application logs for any additional error messages or warnings that may provide more context on the blockage.
  
  
  
  Reprocess: 
  
  Once the higher-level promotion is unblocked, you can attempt to reprocess the subsequent task that was initially blocked.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to check the status of promotions or workflows, such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency).
  Documentation: Refer to SAP Help documentation for promotion management and workflow processes for more detailed guidance on handling promotions and understanding their statuses.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the WU2035 error and take appropriate actions to resolve it.