How To Fix WU860 - Cannot determine hierarchy ID; distribution chain (&1/&2) is incomplete

WU860 - Overview

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 860

• Message text: Cannot determine hierarchy ID; distribution chain (&1/&2) is incomplete

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU860 - Cannot determine hierarchy ID; distribution chain (&1/&2) is incomplete ?

  The SAP error message WU860, which states "Cannot determine hierarchy ID; distribution chain (&1/&2) is incomplete," typically occurs in the context of sales and distribution processes. This error indicates that the system is unable to find a valid hierarchy ID for the specified distribution chain, which is essential for processing certain transactions.
  
  Cause:
  
  Incomplete Distribution Chain: The distribution chain specified in the error message is not fully defined in the system. This could mean that either the sales organization or the distribution channel is missing or not properly configured.
  Missing Hierarchy Settings: The hierarchy settings for the distribution chain may not be maintained in the system. This can happen if the necessary master data has not been set up correctly.
  Data Inconsistencies: There may be inconsistencies in the master data related to the distribution chain, such as missing entries in the relevant tables.
  
  
  Solution:
  
  
  Check Distribution Chain Configuration:
  
  Go to the transaction code OVX5 (or SPRO ->