How To Fix WU859 - Promotion discount not copied, as discount level &1 unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 859

• Message text: Promotion discount not copied, as discount level &1 unknown

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU859 - Promotion discount not copied, as discount level &1 unknown ?

  The SAP error message WU859, which states "Promotion discount not copied, as discount level &1 unknown," typically occurs in the context of sales and distribution processes, particularly when dealing with promotions and discounts in SAP.
  Cause:
  The error is usually caused by one of the following reasons:
  
  
  Unknown Discount Level: The discount level specified in the promotion is not recognized by the system. This could happen if the discount level has not been defined in the system or if there is a typo in the discount level code.
  
  
  Missing Configuration: The configuration for the promotion or discount might not be set up correctly in the system. This includes missing entries in the relevant tables or incorrect settings in the promotion management module.
  
  
  Data Inconsistency: There may be inconsistencies in the master data or transaction data that prevent the system from recognizing the discount level.
  
  
  Promotion Validity: The promotion might not be valid for the specific customer, product, or time period being processed.
  
  
  Solution:
  To resolve the WU859 error, you can take the following steps:
  
  
  Check Discount Level: Verify that the discount level specified in the promotion is correctly defined in the system. You can do this by checking the relevant configuration settings in the SAP system.
  
  
  Review Promotion Configuration: Ensure that the promotion is correctly configured. This includes checking the promotion type, validity dates, and any conditions that must be met for the promotion to apply.
  
  
  Update Master Data: If the discount level is missing or incorrect, update the master data accordingly. This may involve creating or modifying discount levels in the system.
  
  
  Check Promotion Validity: Ensure that the promotion is valid for the specific customer and product combination. Check the validity dates and any other conditions that may apply.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring promotions and discounts.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to manage discount conditions.
  Tables: Familiarize yourself with relevant tables such as KONV (Conditions) and KOND (Condition Records) to understand how discounts are stored and managed.
  Promotion Management: If your organization uses SAP Promotion Management, ensure that the promotion setup aligns with the expected configuration.
  
  By following these steps, you should be able to identify and resolve the cause of the WU859 error in your SAP system.