How To Fix WU768 - Purchasing period for promotion was redetermined

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 768

• Message text: Purchasing period for promotion was redetermined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU768 - Purchasing period for promotion was redetermined ?

  The SAP error message WU768, which states "Purchasing period for promotion was redetermined," typically occurs in the context of promotions and pricing in the SAP system, particularly within the SAP Retail or SAP S/4HANA environments. This error indicates that the purchasing period for a promotion has been recalculated or changed, which can lead to inconsistencies or issues in processing.
  Cause:
  
  Promotion Configuration Changes: The purchasing period for a promotion may have been altered due to changes in the promotion configuration or settings.
  Master Data Issues: There may be inconsistencies in the master data related to the promotion, such as vendor data, material data, or pricing conditions.
  Date Overlaps: The promotion dates may overlap with other promotions or purchasing periods, causing conflicts.
  System Settings: The system may have specific settings or rules that automatically redetermine purchasing periods based on certain criteria.
  
  Solution:
  
  Review Promotion Configuration: Check the configuration of the promotion in the system. Ensure that the purchasing period is set correctly and that there are no conflicting settings.
  Check Master Data: Verify the master data related to the promotion, including vendor and material information. Ensure that all relevant data is accurate and up to date.
  Analyze Date Ranges: Look for any overlapping promotions or purchasing periods that may be causing the redetermination. Adjust the dates as necessary to avoid conflicts.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling promotions and purchasing periods.
  System Settings Review: If applicable, review the system settings that govern how purchasing periods are determined. Adjust these settings if necessary to align with business requirements.
  Testing: After making changes, conduct tests to ensure that the error does not reoccur and that the promotion processes correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MEK1 (Create Condition) or MEK2 (Change Condition) that may be useful in managing promotions and pricing conditions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Consult SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it impacts business operations.
  
  By following these steps, you should be able to identify the cause of the WU768 error and implement a solution to resolve it.