How To Fix WU769 - Listing period of the promotion was redetermined

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 769

• Message text: Listing period of the promotion was redetermined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU769 - Listing period of the promotion was redetermined ?

  The SAP error message WU769, which states "Listing period of the promotion was redetermined," typically occurs in the context of promotions and pricing in SAP's Sales and Distribution (SD) module. This message indicates that the system has recalculated the listing period for a promotion, which can happen due to various reasons.
  Cause:
  
  Changes in Promotion Data: If there are changes made to the promotion data, such as the start or end dates, the system may redetermine the listing period.
  Master Data Changes: Changes in the master data related to the materials or customers involved in the promotion can trigger a redetermination.
  Configuration Settings: Certain configuration settings in the promotion management or pricing procedures may lead to the system recalculating the listing period.
  Promotion Overlap: If there are overlapping promotions or if the promotion is not valid for the selected period, the system may adjust the listing period accordingly.
  
  Solution:
  
  Review Promotion Details: Check the promotion details in the system to ensure that the start and end dates are correctly set and that there are no conflicts with other promotions.
  Check Master Data: Verify the master data for the materials and customers involved in the promotion to ensure that there are no discrepancies.
  Configuration Review: If you have access, review the configuration settings related to promotions and pricing to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling promotion-related errors.
  Testing: If changes are made, test the promotion in a development or quality environment before applying changes to the production system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to review or modify pricing conditions related to the promotion.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Exits and BAdIs: If custom logic is implemented, review any user exits or BAdIs that may affect promotion processing.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the WU769 error and implement a solution to resolve it.