How To Fix WU687 - No promotion could be determined for the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 687

• Message text: No promotion could be determined for the selection criteria

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU687 - No promotion could be determined for the selection criteria ?

  The SAP error message WU687 ("No promotion could be determined for the selection criteria") typically occurs in the context of promotions or pricing conditions in SAP, particularly in modules related to sales and distribution (SD) or pricing.
  Cause:
  This error message indicates that the system could not find any valid promotion or pricing condition that matches the selection criteria provided in the transaction. The reasons for this could include:
  
  
  Missing Promotion Conditions: The promotion or pricing conditions may not be defined in the system for the specific selection criteria (e.g., customer, material, date, etc.).
  
  
  Incorrect Selection Criteria: The criteria used to search for promotions may be incorrect or not aligned with the defined promotions in the system.
  
  
  Inactive Promotions: The promotion might be defined but is currently inactive or not valid for the specified period.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or access the promotions.
  
  
  Configuration Issues: There may be configuration issues in the pricing procedure or promotion setup that prevent the system from determining the applicable promotion.
  
  
  Solution:
  To resolve the WU687 error, you can take the following steps:
  
  
  Check Promotion Conditions:
  
  Verify that the promotion conditions are correctly defined in the system. This can be done by checking the relevant condition records in the pricing procedure.
  
  
  
  Review Selection Criteria:
  
  Ensure that the selection criteria you are using are correct and match the defined promotions. This includes checking customer numbers, material numbers, and any other relevant parameters.
  
  
  
  Check Validity Period:
  
  Confirm that the promotion is active and within its validity period. If the promotion has expired, it will not be applicable.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the promotion data. If not, contact your SAP security administrator.
  
  
  
  Consult Configuration:
  
  If you have access to configuration settings, review the pricing procedure and promotion setup to ensure everything is configured correctly.
  
  
  
  Testing:
  
  If changes are made, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition), VK12 (Change Condition), or VK13 (Display Condition) to manage pricing conditions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on pricing procedures and promotions in your specific SAP module.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.