How To Fix WU685 - This product catalog type cannot be used for retail promotions


WU685 - Overview

  • Message type: E = Error

  • Message class: WU - Promotion management messages

  • Message number: 685

  • Message text: This product catalog type cannot be used for retail promotions

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WU685 - This product catalog type cannot be used for retail promotions ?
    The SAP error message WU685, which states "This product catalog type cannot be used for retail promotions," typically occurs in the context of SAP Retail or SAP Promotion Management when there is an issue with the product catalog type being used for a promotion.
    
    Cause: Incorrect Catalog Type: The product catalog type you are trying to use for the retail promotion is not configured to be used for promotions. This could be due to the catalog type being set up for a different purpose or not being enabled for promotional activities.
    Configuration Issues: There may be configuration settings in the SAP system that restrict certain catalog types from being used in retail promotions. Data Inconsistencies: There might be inconsistencies or missing data in the product catalog that prevent it from being used in the promotion.
    Solution: Check Catalog Type Configuration: Go to the configuration settings in SAP and verify the settings for the product catalog type you

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