How To Fix WU489 - No supplier number found. Whole item not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 489

• Message text: No supplier number found. Whole item not processed

What causes this issue?

In price activation, the system found that a vendor did not exist for a
store or distribution center item.

System Response

The whole item is not activated and the activation indicator is set to
"incorrect".

How to fix this error?

Check the data and enter the source of supply for the store or
distribution center concerned.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU489 - No supplier number found. Whole item not processed ?

  The SAP error message WU489 ("No supplier number found. Whole item not processed") typically occurs in the context of procurement or inventory management processes, particularly when dealing with purchase orders or goods receipts. This error indicates that the system could not find a valid supplier number for the item being processed, which prevents the entire item from being processed.
  Causes:
  
  Missing Supplier Information: The supplier number may not be maintained in the system for the specific material or item being processed.
  Incorrect Material Master Data: The material master record may not be correctly linked to a supplier or may lack necessary purchasing information.
  Vendor Master Data Issues: The vendor master data may be incomplete or not properly set up, leading to the inability to find the supplier number.
  Purchasing Info Record Issues: There may be no purchasing info record for the material and vendor combination, which is necessary for procurement processes.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies or missing data in the supplier records.
  
  Solutions:
  
  Check Vendor Master Data: Ensure that the vendor master data is complete and correctly set up. You can do this by navigating to the vendor master record in SAP and verifying the details.
  Maintain Purchasing Info Records: If applicable, create or update the purchasing info record for the material and vendor combination. This can be done using transaction code ME11 (Create Purchasing Info Record).
  Update Material Master: Verify that the material master record has the correct purchasing views and that the supplier number is linked to the material. You can check this using transaction code MM02 (Change Material).
  Review Purchase Order: If the error occurs during the processing of a purchase order, check the purchase order for any inconsistencies or missing supplier information.
  Consult with IT or SAP Support: If the issue persists, it may be necessary to consult with your IT department or SAP support team to investigate further, especially if there are data migration issues or system configuration problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME11 (Create Purchasing Info Record), ME12 (Change Purchasing Info Record), MM02 (Change Material), and XK02 (Change Vendor).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals related to vendor and material master data management for best practices.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the WU489 error and successfully process the item in question.