How To Fix WU276 - Material & cannot be used for Retail

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 276

• Message text: Material & cannot be used for Retail

What causes this issue?

The material category for this material is 'Standard' (industry). This
kind of material cannot be assigned to a promotion. Only materials
which were created using the Retail material master, and therefore have
a retail-specific material category, can be assigned to a promotion.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a material with the correct material category, or create the
material you require.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU276 - Material & cannot be used for Retail ?

  The SAP error message WU276 ("Material & cannot be used for Retail") typically indicates that the material in question is not configured correctly for use in the Retail module of SAP. This can occur for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Material Type: The material may not be of a type that is allowed for retail operations. For example, certain material types may be restricted from being used in retail scenarios.
  
  
  Master Data Configuration: The material master data may not be fully configured for retail. This includes missing or incorrect entries in the retail-specific views of the material master.
  
  
  Sales Organization Settings: The sales organization or distribution channel associated with the material may not be set up to handle retail sales.
  
  
  Retail-Specific Attributes: The material may lack specific attributes or settings that are required for retail, such as retail pricing, retail unit of measure, or other retail-specific configurations.
  
  
  Status of the Material: The material may be flagged as inactive or discontinued, which would prevent it from being used in retail transactions.
  
  
  Solutions:
  
  
  Check Material Type: Verify that the material type is appropriate for retail. If necessary, change the material type to one that is allowed for retail use.
  
  
  Review Material Master Data: Go to the material master record and check the retail views (e.g., Sales Org. Data, Retail Data). Ensure that all required fields are filled out correctly.
  
  
  Sales Organization Configuration: Ensure that the sales organization and distribution channel are correctly set up to handle retail sales. This may involve checking the configuration in the SAP IMG (Implementation Guide).
  
  
  Update Retail Attributes: If the material is missing retail-specific attributes, update the material master to include these attributes. This may involve setting retail pricing, defining the retail unit of measure, etc.
  
  
  Check Material Status: Ensure that the material is active and not flagged as discontinued. If it is inactive, you may need to reactivate it.
  
  
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific guidelines related to your version of SAP and the retail module.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MM02 (Change Material) to update the material master data, or MM03 (Display Material) to review the current settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to the material master data.
  
  If the issue persists after checking these areas, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP Retail for further assistance.