How To Fix WU275 - Error & during message determination (message key : &)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WU - Promotion management messages

  • Message number: 275

  • Message text: Error & during message determination (message key : &)

  • Show details Hide details
  • What causes this issue?

    Message determination for the generation of the promotion announcement
    (notification, reminder, confirmation, change) could not be triggerred
    successfully.

    System Response

    The transaction was terminated.

    How to fix this error?

    Try to generate the promotion announcement again. If the error occurs
    again, please contact your system administrator.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WU275 - Error & during message determination (message key : &) ?

    The SAP error message WU275 typically occurs during the message determination process in SAP systems, particularly in the context of output management. This error indicates that there is an issue with the message determination configuration or the data being processed.

    Cause:

    1. Missing Configuration: The message determination configuration for the specific message type or output type may not be set up correctly.
    2. Invalid Message Key: The message key referenced in the error may not exist or may not be valid for the current context.
    3. Data Issues: There may be missing or incorrect data in the document or transaction that is being processed, which prevents the system from determining the appropriate message.
    4. Authorization Issues: The user may not have the necessary authorizations to access the message determination settings or the related data.

    Solution:

    1. Check Configuration:

      • Go to the relevant configuration settings for message determination (e.g., transaction NACE for output types).
      • Ensure that the message type and output type are correctly configured and assigned to the relevant application (e.g., sales documents, purchase orders).
    2. Validate Message Key:

      • Verify that the message key referenced in the error message is valid and exists in the system.
      • Check if the message key is correctly defined in the message determination procedure.
    3. Review Data:

      • Check the document or transaction data for completeness and correctness.
      • Ensure that all required fields are filled in and that there are no inconsistencies.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to perform the message determination process.
      • Check the user roles and profiles to confirm that they have access to the relevant output types and message determination settings.
    5. Debugging:

      • If the issue persists, consider using the debugging tools in SAP to trace the message determination process and identify where it fails.

    Related Information:

    • Transaction Codes:
      • NACE: Output Types Configuration
      • SPRO: Access to the SAP Reference IMG for configuration
    • Documentation: Review SAP Help documentation for message determination and output management for specific details related to your version of SAP.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.

    If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance or to reach out to SAP support for more specialized help.

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