How To Fix WU062 - Material no. item and description not same - program error?

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 062

• Message text: Material no. item and description not same - program error?

What causes this issue?

For a module item, the corresponding name was not found using the
same index.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU062 - Material no. item and description not same - program error? ?

  The SAP error message WU062 ("Material no. item and description not same - program error") typically occurs during the processing of a material document or when trying to create or update a material master record. This error indicates that there is a mismatch between the material number and its description in the system, which can lead to inconsistencies in data processing.
  Causes:
  
  Data Inconsistency: The material number and its description may not match due to manual entry errors or data migration issues.
  Custom Code Issues: If there are custom programs or enhancements in place, they may not be handling the material data correctly.
  Database Issues: Corruption or inconsistencies in the database can lead to this error.
  Configuration Issues: Incorrect configuration settings in the material management module can also lead to this error.
  
  Solutions:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03) and verify that the material number and description are correct and consistent.
  If discrepancies are found, correct them.
  
  
  
  Review Custom Code:
  
  If there are any custom programs or enhancements, review the code to ensure that it correctly handles material data.
  Debugging the custom code may help identify where the mismatch is occurring.
  
  
  
  Database Consistency Check:
  
  Run database consistency checks to identify and resolve any underlying issues.
  Use transaction codes like SE14 to check and repair database tables if necessary.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes and steps to reproduce the issue.
  
  
  
  Related Information:
  
  Transaction Codes: MM03 (Display Material), MM02 (Change Material), SE14 (Database Utility).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal using keywords related to the error message.
  Documentation: Review SAP documentation related to material management and error handling for additional insights.
  
  By following these steps, you should be able to identify the cause of the WU062 error and implement a solution to resolve it.