How To Fix WTY_VS800 - Object is under warranty

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY_VS - Output of Rule Engine for Warranty (Val./Subst.)

• Message number: 800

• Message text: Object is under warranty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY_VS800 - Object is under warranty ?

  The SAP error message WTY_VS800, which states "Object is under warranty," typically occurs in the context of warranty management within SAP systems. This message indicates that the item or object you are trying to process is still covered under a warranty period, and certain actions may be restricted as a result.
  Cause:
  
  Warranty Validity: The object (e.g., a product, equipment, or service) is still within its warranty period, which means that any claims or service requests related to it must adhere to warranty policies.
  Configuration Issues: There may be specific configurations in the warranty management module that are preventing the action you are trying to perform.
  Incorrect Status: The status of the object may not be correctly updated, leading the system to believe it is still under warranty when it should not be.
  
  Solution:
  
  Check Warranty Status: Verify the warranty status of the object in question. You can do this by checking the warranty information in the relevant SAP transaction (e.g., IW33 for maintenance orders, or the warranty management module).
  Review Warranty Conditions: Ensure that the warranty conditions are correctly set up in the system. This includes checking the warranty start and end dates, as well as any specific terms associated with the warranty.
  Update Object Status: If the object should no longer be under warranty, update its status accordingly. This may involve changing the warranty status in the system or processing any necessary transactions to reflect the current state.
  Consult Documentation: Refer to SAP documentation or user manuals related to warranty management for specific steps on how to handle warranty-related transactions.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  Related Information:
  
  SAP Modules: This error is typically related to the SAP Customer Service (CS) or Plant Maintenance (PM) modules, where warranty management is a key feature.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) for maintenance orders, as well as warranty-related transactions.
  Customization: Depending on your organization's setup, warranty management may have been customized, so it's essential to understand any specific configurations that may affect how warranties are handled.
  
  By following these steps, you should be able to address the WTY_VS800 error and proceed with your intended actions in SAP.