How To Fix WTY_VS003 - No parts, labor value, or external activity items exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY_VS - Output of Rule Engine for Warranty (Val./Subst.)

  • Message number: 003

  • Message text: No parts, labor value, or external activity items exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY_VS003 - No parts, labor value, or external activity items exist ?

    The SAP error message WTY_VS003 indicates that there are no parts, labor values, or external activity items associated with a warranty claim or service order. This error typically arises in the context of warranty management or service processing within SAP.

    Causes:

    1. Missing Data: The most common cause is that the warranty claim or service order does not have any associated parts, labor, or external activities recorded.
    2. Incorrect Configuration: The system may not be configured correctly to recognize or process the relevant data for warranty claims.
    3. Data Entry Errors: There may have been an oversight during data entry, leading to missing or incorrect information.
    4. Status of the Order: The service order or warranty claim may be in a status that does not allow for the addition of parts or labor.

    Solutions:

    1. Check the Warranty Claim/Service Order: Review the warranty claim or service order to ensure that all necessary components (parts, labor, external activities) are correctly entered.

      • Navigate to the relevant transaction (e.g., IW21 for service orders) and verify the details.
    2. Add Missing Items: If parts or labor are missing, add them to the warranty claim or service order.

      • For parts, ensure that the correct material numbers are used.
      • For labor, ensure that the correct service activities are recorded.
    3. Review Configuration: If the issue persists, check the configuration settings in SAP related to warranty management and service processing.

      • Ensure that the necessary settings for parts, labor, and external activities are enabled.
    4. Check User Authorizations: Ensure that the user has the necessary authorizations to add or modify parts and labor in the system.

    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on warranty management and service order processing.

    6. Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Service Order), IW22 (Change Service Order), and IW23 (Display Service Order).
    • SAP Notes: Check for any SAP Notes related to warranty management that may address known issues or provide patches.
    • Training and Documentation: Ensure that users involved in warranty processing are adequately trained and have access to documentation that outlines the processes and requirements.

    By following these steps, you should be able to identify the cause of the WTY_VS003 error and implement a solution to resolve it.

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