How To Fix WTY_VS002 - &: defect code is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY_VS - Output of Rule Engine for Warranty (Val./Subst.)

• Message number: 002

• Message text: &: defect code is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY_VS002 - &: defect code is missing ?

  The SAP error message WTY_VS002, which indicates that a defect code is missing, typically occurs in the context of warranty management or service processing within SAP. This error suggests that the system expects a defect code to be provided for a warranty claim or service order, but it is not present.
  Cause:
  
  Missing Defect Code: The most straightforward cause is that the defect code has not been entered in the relevant transaction or document.
  Configuration Issues: There may be configuration settings in the warranty management module that require a defect code to be mandatory, and it is not being populated correctly.
  Data Entry Errors: Users may have overlooked entering the defect code during the creation of a warranty claim or service order.
  Integration Issues: If the data is being pulled from another system or module, there may be issues with data transfer or mapping that result in the defect code not being populated.
  
  Solution:
  
  Enter the Defect Code: Ensure that the defect code is entered in the relevant field when creating or processing a warranty claim or service order.
  Check Configuration: Review the configuration settings in the warranty management module to ensure that the defect code is set up correctly and is required where necessary.
  User Training: Provide training to users on the importance of entering defect codes and how to do so correctly in the system.
  Data Validation: Implement validation checks in the system to ensure that a defect code is always entered before proceeding with warranty claims or service orders.
  Review Integration Settings: If the defect code is supposed to be populated from another system, check the integration settings and mappings to ensure that data is being transferred correctly.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for warranty management to understand the role of defect codes and how they are used in warranty processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., IW21 for service order creation, IW31 for maintenance order creation) where defect codes may be required.
  Support Notes: Check SAP Support Portal for any relevant notes or patches that may address known issues related to defect codes in warranty management.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and what solutions they have implemented.
  
  By addressing the missing defect code and ensuring proper configuration and user training, you can resolve the WTY_VS002 error effectively.