How To Fix WTY_CTR021 - Pricing not executed; call time 'After Pricing'

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY_CTR - Control Logic and Action Control for Consistency Checks

• Message number: 021

• Message text: Pricing not executed; call time 'After Pricing'

What causes this issue?

The VSR check was called at the point <ZK>after pricing</>. However,
pricing for the version was not successfully completed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WTY_CTR021 - Pricing not executed; call time 'After Pricing' ?

  The SAP error message WTY_CTR021 indicates that the pricing procedure was not executed because the call time for pricing is set to "After Pricing." This typically occurs in the context of warranty management or service processing in SAP, where certain conditions must be met for pricing to be executed correctly.
  Cause:
  
  Incorrect Configuration: The pricing procedure may not be configured correctly in the system. This could involve the sequence of steps in the pricing procedure or the conditions under which pricing is executed.
  Timing Issues: The system is trying to execute pricing at a time when it is not supposed to (i.e., after the pricing step has already been executed).
  Missing Conditions: There may be missing condition records or pricing conditions that are required for the pricing to be executed.
  Document Flow Issues: The document flow may not be set up correctly, leading to the pricing not being executed at the right time.
  
  Solution:
  
  
  Check Pricing Procedure Configuration:
  
  Go to the configuration settings for the pricing procedure in SAP (Transaction code: SPRO).
  Ensure that the pricing procedure is set up correctly and that the sequence of steps is appropriate for your business process.
  
  
  
  Review Call Time Settings:
  
  Check the call time settings for pricing in the relevant configuration. Ensure that the pricing is set to be executed at the correct time in the document flow.
  
  
  
  Verify Condition Records:
  
  Ensure that all necessary condition records are maintained in the system. You can check this using transaction codes like VK11 (Create Condition) or VK12 (Change Condition).
  
  
  
  Analyze Document Flow:
  
  Review the document flow to ensure that all preceding steps have been completed successfully before the pricing step is executed.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing logic to identify where the process is failing. This may require technical expertise.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with transaction codes related to pricing and warranty management, such as:
  
  VK11/VK12: For maintaining condition records.
  SPRO: For configuration settings.
  VA01/VA02: For creating and changing sales orders, which may involve warranty processing.
  
  
  
  Documentation: Review SAP documentation related to warranty management and pricing procedures for more detailed information on how these processes are intended to work.
  
  
  SAP Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.