How To Fix WTY_CTR020 - Pricing executed; call time 'Before Pricing'

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY_CTR - Control Logic and Action Control for Consistency Checks

• Message number: 020

• Message text: Pricing executed; call time 'Before Pricing'

What causes this issue?

The VSR check was called at the point <ZK>before pricing</>. However,
pricing was already successfully completed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WTY_CTR020 - Pricing executed; call time 'Before Pricing' ?

  The SAP error message WTY_CTR020 indicates that there is an issue related to the pricing procedure in the context of warranty management or service contracts. The specific message "Pricing executed; call time 'Before Pricing'" suggests that the system is trying to execute a pricing operation at a point in the process where it is not allowed or expected.
  Cause:
  
  Incorrect Call Sequence: The error typically arises when the system attempts to execute pricing before the appropriate conditions or prerequisites are met. This could be due to a misconfiguration in the pricing procedure or the sequence of operations in the transaction.
  Configuration Issues: There may be issues with the configuration of the pricing procedure in the warranty or service contract settings. This could include missing or incorrectly defined pricing conditions.
  Custom Code: If there are custom enhancements or user exits that manipulate the pricing logic, they may be incorrectly implemented, leading to this error.
  
  Solution:
  
  Check Pricing Procedure Configuration: Review the pricing procedure configuration in the SAP system. Ensure that the pricing conditions are correctly defined and that the sequence of operations is appropriate for the business process.
  Review Call Sequence: Ensure that the pricing is being called at the correct time in the transaction flow. This may involve checking the transaction logic or workflow to ensure that pricing is executed after all necessary data is available.
  Debugging: If the issue persists, consider debugging the transaction to identify where the pricing call is being made and why it is occurring at the wrong time. This may involve looking at the relevant function modules or methods in the code.
  Consult Documentation: Refer to SAP documentation or notes related to warranty management and pricing procedures for any known issues or additional configuration steps that may be required.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may have additional insights or patches that can address the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), or IW33 (Display Service Order) if applicable.
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are working with. SAP Notes often contain fixes or workarounds for known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.