How To Fix WTY168 - More than one recall by the name of & has been found

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 168

• Message text: More than one recall by the name of & has been found

Self-Explanatory Message

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• What is the cause and solution for SAP error message WTY168 - More than one recall by the name of & has been found ?

  SAP Error Message:
  
  WTY168 - "More than one recall by the name of & has been found"
  
  Cause:
  This error occurs in SAP when the system tries to identify a recall (a saved variant or a saved selection screen setting) by its name, but finds more than one recall entry with the same name. The recall name is supposed to be unique for a user or within a certain context, but duplicates exist in the database.
  This typically happens in scenarios involving:
  
  Selection variants or recalls in reports or transactions.
  User-specific or global recalls where the same name has been saved multiple times.
  Custom developments or standard SAP programs that retrieve recalls by name without handling duplicates.
  
  
  Explanation:
  
  Recall in SAP refers to saved selection criteria or variants that users can reuse.
  The system expects a unique recall name to fetch the correct variant.
  If multiple recalls with the same name exist, SAP cannot determine which one to use, hence the error.
  
  
  Solution:
  
  
  Identify Duplicate Recalls:
  
  Use transaction SE16 or SE16N to check the table VARID or VARI (depending on the SAP version and context) where variants/recalls are stored.
  Look for entries with the recall name mentioned in the error message.
  Check if multiple entries exist for the same user or globally.
  
  
  
  Delete or Rename Duplicate Recalls:
  
  Use transaction SE38 or the relevant transaction where recalls are managed.
  Delete or rename the duplicate recalls to ensure uniqueness.
  Alternatively, use transaction SHD0 (Transaction Variants) or SE93 if the recall is related to transaction variants.
  
  
  
  Check User-Specific Recalls:
  
  Sometimes recalls are user-specific. Ensure that the duplicates are not caused by multiple users or client copies.
  
  
  
  Programmatic Fix (if applicable):
  
  If this error occurs in a custom program, modify the code to handle multiple recalls with the same name, or enforce uniqueness when saving recalls.
  Add logic to select the correct recall explicitly or prompt the user to choose.
  
  
  
  SAP Notes and Support:
  
  Check SAP Notes for any known issues related to this error message.
  If the problem persists, consider raising a support ticket with SAP, providing details of the duplicates and the context.
  
  
  
  
  Related Information:
  
  
  Tables:
  
  VARID - Stores variant IDs and related information.
  VARI - Stores variant data.
  RECALL - Sometimes used for storing recalls depending on SAP version.
  
  
  
  Transactions:
  
  SE16 / SE16N - Data browser to check tables.
  SHD0 - Manage transaction variants.
  SE38 - ABAP Editor to run or modify programs.
  SE93 - Transaction code maintenance.
  
  
  
  Concepts:
  
  Variants and recalls are used to save selection screen parameters.
  Uniqueness of variant/recall names is important to avoid ambiguity.
  
  
  
  
  Summary:
  The error WTY168 arises because SAP finds multiple recalls with the same name, causing ambiguity. The solution is to identify and remove or rename duplicate recalls to ensure uniqueness. If the issue is in custom code, adjust the logic to handle or prevent duplicates.
  
  If you provide the exact transaction or program where this error occurs, I can help with more specific steps.