How To Fix WTY165 - Enter the validity period of the recall

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 165

• Message text: Enter the validity period of the recall

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WTY165 - Enter the validity period of the recall ?

  SAP Error Message:
  
  WTY165 - Enter the validity period of the recall
  
  Cause:
  This error occurs when you are trying to create or process a warranty claim or recall in SAP, and the system requires you to specify the validity period for the recall. The validity period defines the timeframe during which the recall is applicable or valid. If this period is missing or incomplete, the system cannot proceed and throws the WTY165 error.
  
  Explanation:
  
  In SAP Warranty Management or Recall Management, every recall must have a defined validity period (start and end dates).
  This validity period ensures that the recall is only applicable for claims or repairs within that timeframe.
  If you omit this information, the system prompts you to enter it to maintain data integrity and proper processing.
  
  
  Solution:
  
  
  Enter the Validity Period:
  
  When creating or editing a recall, make sure to enter both the start date and end date of the recall validity period.
  This is usually done in the recall header or in the relevant tab where recall details are maintained.
  
  
  
  Check Customizing Settings:
  
  If the validity period fields are not visible or mandatory, check the configuration in transaction codes related to warranty or recall management (e.g., SPRO ? Logistics Execution ? Warranty Management ? Recall Management).
  Ensure that the validity period is set as a required field.
  
  
  
  Data Consistency:
  
  Verify that the dates entered are logical (start date is before end date).
  Ensure that the recall validity period covers the date of the warranty claim or repair.
  
  
  
  User Training:
  
  Train users to always enter the recall validity period when creating or processing recalls.
  
  
  
  
  Related Information:
  
  Transaction Codes:
  
  Warranty claims: IW65, IW66
  Recall management: WTY_RECALL or custom transactions depending on your SAP system.
  
  
  Tables:
  
  Recall header data might be stored in tables like WTY_RECALL_HEADER or similar.
  
  
  SAP Notes:
  
  Check SAP Notes related to warranty and recall management for any patches or updates.
  
  
  Documentation:
  
  SAP Help Portal on Warranty Management and Recall Management modules.
  
  
  Common Fields:
  
  Recall Validity Start Date
  Recall Validity End Date
  
  
  
  
  Summary:
  The error WTY165 is triggered because the system requires a validity period for the recall to ensure proper processing of warranty claims. To fix it, enter the recall validity start and end dates when maintaining the recall data.
  
  If you need further assistance, please provide the transaction or process step where the error occurs, and I can help with more specific guidance.