How To Fix WTY164 - Reference date has to be within the validity period for recall

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 164

• Message text: Reference date has to be within the validity period for recall

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY164 - Reference date has to be within the validity period for recall ?

  Certainly! Here's a detailed explanation for the SAP error message WTY164 - Reference date has to be within the validity period for recall:
  
  Error Message:
  WTY164 - Reference date has to be within the validity period for recall
  
  Cause:
  This error occurs in the SAP Warranty Management module when you try to perform a warranty recall or related warranty processing, and the reference date you have entered (or the system is using) falls outside the validity period of the warranty or recall object.
  
  The reference date is typically the date on which the warranty or recall check is performed.
  The validity period refers to the start and end dates during which the warranty or recall is valid.
  If the reference date is before the start date or after the end date of the warranty/recall validity period, SAP throws this error.
  
  
  When does it typically occur?
  
  When creating or processing a warranty claim or recall.
  When checking warranty coverage or recall applicability for a product or serial number.
  When the system tries to validate the warranty or recall period against the date of the claim or the date entered manually.
  
  
  Solution:
  
  
  Check the Reference Date:
  
  Verify the date you entered or the system is using as the reference date.
  Ensure it falls within the warranty or recall validity period.
  
  
  
  Check Warranty/Recall Validity Period:
  
  Go to the warranty or recall master data.
  Check the start and end dates of the validity period.
  If the validity period is incorrect or outdated, update it accordingly.
  
  
  
  Adjust the Reference Date:
  
  If the reference date is incorrect (e.g., a future date or a date before the warranty started), correct it to a date within the validity period.
  
  
  
  Review Warranty/Recall Master Data:
  
  Sometimes, the warranty or recall master data might be incomplete or missing validity dates.
  Maintain or correct the validity period in the warranty master or recall master records.
  
  
  
  Check Customizing Settings:
  
  In some cases, the system settings for warranty or recall processing might influence date validations.
  Review the configuration in transaction codes like SPRO under Warranty Management or Recall Management.
  
  
  
  
  Additional Information:
  
  
  Transaction Codes:
  
  Warranty processing: IW65, IW66, IW67
  Recall processing: SPRO (for customizing), or specific recall transactions depending on your SAP version.
  
  
  
  Tables to check:
  
  Warranty master data: EQUI (Equipment), IWBK (Warranty master)
  Recall master data: Custom tables or standard recall tables depending on implementation.
  
  
  
  Notes and Documentation:
  
  SAP Notes related to warranty and recall date validations might provide patches or additional guidance.
  Check SAP Help Portal for Warranty Management and Recall Management for detailed process flows.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Reference date is outside the warranty/recall validity period.
  
  
  Effect
  System blocks warranty/recall processing with error WTY164.
  
  
  Solution
  Adjust reference date or update warranty/recall validity period to include the date.
  
  
  Where to check
  Warranty/Recall master data, transaction input dates, customizing settings.
  
  
  
  
  If you provide the exact transaction or scenario where this error occurs, I can help with more specific steps.