How To Fix WTY135 - Goods receipt posted for parts to be returned of claim &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 135

• Message text: Goods receipt posted for parts to be returned of claim &1

Self-Explanatory Message

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• What is the cause and solution for SAP error message WTY135 - Goods receipt posted for parts to be returned of claim &1 ?

  Certainly! Here's a detailed explanation for the SAP error message WTY135:
  
  SAP Error Message: WTY135
  Text: Goods receipt posted for parts to be returned of claim &1
  
  Cause:
  This message occurs when a goods receipt (GR) has already been posted for the parts that are supposed to be returned for a particular warranty claim (claim number &1). In other words, the system detects that the return delivery or return posting for the claim has already been processed, and you are trying to post it again or perform an action that conflicts with the existing goods receipt.
  This typically happens in the context of warranty claims processing or returns management where parts are returned to the vendor or service provider as part of a claim settlement.
  
  Explanation:
  
  The warranty claim (&1) has associated parts that need to be returned.
  A goods receipt for these parts has already been posted in the system.
  Attempting to post another goods receipt or perform an action that implies posting a goods receipt again for the same parts/claim leads to this message.
  This is a safeguard to prevent duplicate postings and inconsistencies in inventory and claim processing.
  
  
  Solution:
  
  
  Check the Claim Status:
  
  Verify the status of the warranty claim &1 in the system.
  Confirm if the goods receipt for the returned parts has already been posted.
  
  
  
  Review Document Flow:
  
  Look at the document flow for the claim to see if a goods receipt document exists.
  Use transaction codes like IW53 (Display Service Notification), IW58 (List of Service Notifications), or MB51 (Material Document List) to trace the goods receipt.
  
  
  
  Avoid Duplicate Posting:
  
  If the goods receipt has already been posted, do not post it again.
  If you need to correct or reverse the posting, consider reversing the goods receipt using MBST (Cancel Material Document) or appropriate warranty claim reversal transactions.
  
  
  
  Check Return Delivery:
  
  Ensure that the return delivery for the claim has been processed correctly.
  If the return delivery is incomplete or incorrect, correct it before attempting to post the goods receipt again.
  
  
  
  Consult Warranty Processing Team:
  
  If unsure, coordinate with the warranty or service processing team to confirm the correct process and status of the claim.
  
  
  
  
  Related Information:
  
  Warranty Claims Processing: This message is related to the warranty claims management module in SAP, often integrated with MM (Materials Management) and SD (Sales and Distribution).
  Transactions to Check:
  
  IW53 - Display Service Notification (to check claim details)
  MB51 - Material Document List (to check goods receipt postings)
  MBST - Cancel Material Document (to reverse incorrect postings)
  VL02N - Change Outbound Delivery (to check return deliveries)
  
  
  Configuration: Ensure that the warranty claims and returns processes are correctly configured to prevent duplicate postings.
  SAP Notes: Check SAP Notes for any known issues or patches related to warranty claims and goods receipt postings.
  
  
  If you provide the exact transaction or process step where this error occurs, I can help with more specific guidance.