How To Fix WTY011 - Creation date is within period allowed for return of parts (& to &)

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 011

• Message text: Creation date is within period allowed for return of parts (& to &)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY011 - Creation date is within period allowed for return of parts (& to &) ?

  Certainly! Here's a detailed explanation for the SAP error message WTY011:
  
  SAP Error Message: WTY011
  Text: Creation date is within period allowed for return of parts (& to &)
  
  1. Cause
  The error message WTY011 occurs in SAP Warranty Management when you try to create a warranty claim or return for a part, but the creation date of the claim or return document is outside the allowed return period defined for that part or warranty condition.
  
  The system checks the creation date of the warranty claim or return against the valid return period configured in the warranty conditions.
  The message indicates that the creation date must be within a specific date range (from & to &), which is the allowed period for returning parts under warranty.
  If the creation date is not within this allowed period, the system blocks the creation and throws this error.
  
  
  2. Solution
  To resolve the WTY011 error, you can take the following steps:
  a) Check Warranty Conditions and Return Periods
  
  Review the warranty conditions assigned to the material or equipment.
  Verify the allowed return period for parts under warranty.
  This is usually maintained in the warranty master data or condition records (transaction codes like IW70, IW71, or warranty condition maintenance).
  
  b) Adjust the Creation Date
  
  Ensure that the creation date of the warranty claim or return document falls within the allowed return period.
  If you are entering the document manually, adjust the date accordingly.
  
  c) Extend the Allowed Return Period (if business permits)
  
  If the return period is too restrictive, and business rules allow, extend the allowed return period in the warranty conditions.
  This involves changing the validity dates or duration for returns in the warranty master data.
  
  d) Check Customizing Settings
  
  Sometimes, the return period is controlled by customizing settings in Warranty Management.
  Verify settings in SPRO under Logistics Execution > Warranty Management or Sales and Distribution > Warranty Management depending on your SAP version.
  
  
  3. Related Information
  
  
  Transaction Codes:
  
  IW70 - Create Warranty Claim
  IW71 - Change Warranty Claim
  IW72 - Display Warranty Claim
  Warranty master data maintenance transactions
  
  
  
  Tables:
  
  V_TVWTY - Warranty condition types
  V_TVWTY_RET - Return period settings for warranty conditions
  IWBK - Warranty claim header data
  
  
  
  Notes and Documentation:
  
  SAP Help Portal on Warranty Management
  SAP Notes related to warranty return periods and claim creation
  Check OSS Notes if the problem persists after verifying configuration
  
  
  
  Business Process:
  
  Warranty claims and returns must comply with agreed warranty terms.
  The return period ensures that parts are returned only within the warranty coverage timeframe.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WTY011 - Creation date is within period allowed for return of parts (& to &)
  
  
  Cause
  Creation date of warranty claim/return is outside the allowed return period
  
  
  Solution
  Adjust creation date or extend allowed return period in warranty conditions
  
  
  Check
  Warranty conditions, return period validity, customizing settings
  
  
  Related Tcodes
  IW70, IW71, warranty master data transactions
  
  
  
  
  If you provide more context (e.g., transaction used, material involved), I can help you with more specific steps.