How To Fix WT809 - Wrong Retail release (at least 1.2B required)

SAP Error Message - Details

• Message type: E = Error

• Message class: WT - Retail: Replenishment

• Message number: 809

• Message text: Wrong Retail release (at least 1.2B required)

What causes this issue?

The system on which the upgrade is running has the wrong Retail Release
level. It is either too low (a minimum of Retail Release 1.2B1 is
required for the upgrade), or is 4.0 or above.

System Response

No data converted.

How to fix this error?

If your system is lower than Retail Release level 1.2B1, upgrade to
1.2B.
If your system is >= 4.0, no data has to be converted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WT809 - Wrong Retail release (at least 1.2B required) ?

  SAP Error Message:
  
  WT809 - Wrong Retail release (at least 1.2B required)
  
  Cause:
  This error occurs when the Retail system or component you are trying to use or integrate with is running a version earlier than the minimum required release version 1.2B. The system detects that the current Retail release is outdated and does not meet the minimum version prerequisites for the operation or process you are attempting.
  Typically, this happens in SAP Retail environments where certain functionalities, interfaces, or add-ons require a minimum Retail release version to function correctly. For example, when integrating Retail with other SAP components (like IS-Retail, SAP ERP, or SAP CAR), or when applying support packages or enhancements, the system checks the Retail release version and throws this error if the version is too low.
  
  Solution:
  
  
  Check Current Retail Release Version:
  
  Verify the current Retail release version installed in your system.
  You can check this via transaction codes like SPAM or SAINT or by checking the system status.
  
  
  
  Upgrade Retail Release:
  
  If the current release is below 1.2B, plan and perform an upgrade to at least version 1.2B or higher.
  This may involve applying support packages, enhancement packages, or performing a system upgrade.
  Follow SAP’s upgrade guides and notes specific to your Retail component.
  
  
  
  Verify Compatibility:
  
  Ensure that all related components and add-ons are compatible with the new Retail release.
  Check SAP Notes for any prerequisites or post-upgrade steps.
  
  
  
  Testing:
  
  After upgrading, thoroughly test the affected processes to confirm that the error no longer occurs and that the system functions as expected.
  
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to Retail release versions and upgrade instructions. SAP Notes often provide detailed steps and troubleshooting tips.
  Retail Release Versions: SAP Retail releases are often denoted by version numbers and support package levels (e.g., 1.2B, 1.3, etc.). Always ensure your system meets the minimum version requirements for your business processes.
  Integration Scenarios: This error is common in integration scenarios where Retail interfaces with other SAP modules or external systems.
  Support Packages: Regularly applying support packages can help avoid such version conflicts.
  Documentation: Refer to SAP Retail installation and upgrade guides for detailed procedures.
  
  
  Summary:
  
  Error WT809 indicates your SAP Retail system is running a version older than 1.2B.
  Solution: Upgrade your Retail release to at least version 1.2B.
  Check SAP Notes and documentation for detailed upgrade instructions and compatibility information.
  
  If you need specific upgrade steps or encounter issues during the upgrade, consider contacting SAP Support or your SAP Retail consultant.