How To Fix WT220 - Error determining customer for goods recipient &1 in sales area &2 &3 &4

WT220 - Overview

• Message type: E = Error

• Message class: WT - Retail: Replenishment

• Message number: 220

• Message text: Error determining customer for goods recipient &1 in sales area &2 &3 &4

What causes this issue?

You want to plan replenishments for a customer to which no plant has
been assigned (for example, in conjunction with
vendor-managed-inventory (VMI)).
In this case, the customer specified in the replenishment master data
is viewed as the recipient of the goods. The recipient must be assigned
a unique sales area and sold-to party in the customer master record.
The system could not find a unique sold-to party for the goods
recipient from among the sales area data determined.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

No replenishments can be planned for this recipient.

How to fix this error?

Make sure the goods recipient has been assigned a unique sold-to party.
For an overview of the assignments for the goods recipient, see the
partner function view of the customer master (by choosing Extras ->
Partner functions/customer).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WT220 - Error determining customer for goods recipient &1 in sales area &2 &3 &4 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WT220 - Error determining customer for goods recipient &1 in sales area &2 &3 &4
  
  Meaning / 
  Cause:
  This error occurs during the processing of a delivery or sales document when the system tries to determine the customer who is the goods recipient but fails to find a valid customer master record or relevant data for the specified sales area.
  
  The system attempts to identify the "goods recipient" customer based on the sales area (Sales Organization, Distribution Channel, Division).
  If the customer number for the goods recipient is missing, incorrect, or not maintained properly in the customer master or sales document, the system cannot proceed.
  This can happen if the "Goods Recipient" field is not filled or the customer assigned as goods recipient is not valid for the sales area.
  It may also occur if the partner function for the goods recipient is not maintained