How To Fix WSUBST105 - Error when alert was triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: WSUBST - Substitution Article Handling

• Message number: 105

• Message text: Error when alert was triggered

Self-Explanatory Message

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• What is the cause and solution for SAP error message WSUBST105 - Error when alert was triggered ?

  SAP Error Message: WSUBST105
  
  Context: Error when an alert was triggered
  
  Cause of WSUBST105
  The error message WSUBST105 typically occurs in SAP when there is a problem with the alert monitoring framework, specifically related to the substitution or processing of alert messages. This error often indicates that the alert could not be processed or substituted correctly due to one or more of the following reasons:
  
  Missing or incorrect substitution rules: The alert message contains placeholders or variables that need to be replaced with actual values, but the substitution rules are not defined or are incorrect.
  Incorrect or incomplete alert configuration: The alert object or category is not properly configured in the alert framework.
  Authorization issues: The user or background job triggering the alert does not have sufficient authorization to execute the substitution or send the alert.
  Technical issues in the alert framework: Problems with the alert infrastructure, such as missing or inconsistent entries in tables related to alerts (e.g., TSWB, TSWB_SUBST).
  Data inconsistencies: The data required for substitution is missing or inconsistent.
  
  
  Solution
  To resolve the WSUBST105 error, follow these steps:
  
  
  Check the Alert Configuration:
  
  Go to transaction ALRTCATDEF (Alert Category Definition) and verify that the alert category and object are correctly defined.
  Ensure that the alert message is properly maintained with the correct placeholders.
  
  
  
  Verify Substitution Rules:
  
  Use transaction SWI1 or SWI2_FREQ to check the workflow or substitution rules related to the alert.
  Check the substitution entries in table TSWB_SUBST or via transaction SWI1.
  Make sure that all placeholders in the alert message have corresponding substitution rules.
  
  
  
  Check Authorizations:
  
  Verify that the user or job triggering the alert has the necessary authorizations to execute the alert and substitution.
  Check roles and authorizations related to alert monitoring and workflow.
  
  
  
  Review Alert Logs and Traces:
  
  Use transaction ALRTDISP (Alert Monitor) to check the status of alerts.
  Look for detailed error logs or traces in transaction SLG1 (Application Log) with object ALERT or WSUBST.
  Analyze the logs to identify missing data or substitution failures.
  
  
  
  Check for Missing Data:
  
  Ensure that the data required for substitution (e.g., variables, context data) is available and correctly passed to the alert framework.
  
  
  
  Apply SAP Notes:
  
  Search the SAP Support Portal for notes related to WSUBST105.
  Apply any relevant SAP Notes or patches that address known issues with alert substitution.
  
  
  
  Test the Alert:
  
  After corrections, trigger the alert manually or via test scenarios to confirm that the substitution and alert processing work correctly.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  ALRTCATDEF – Alert Category Definition
  ALRTDISP – Alert Monitor
  SWI1 / SWI2_FREQ – Workflow and substitution rule analysis
  SLG1 – Application Log
  
  
  
  Tables:
  
  TSWB – Workflow header table
  TSWB_SUBST – Substitution rules for workflows/alerts
  
  
  
  SAP Notes:
  
  Search for notes with keywords: WSUBST105, alert substitution error, alert framework issues.
  
  
  
  Documentation:
  
  SAP Help Portal: Alert Monitoring Framework
  SAP Workflow documentation related to substitution and alerts
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Missing/incorrect substitution rules, alert configuration issues, authorization problems
  
  
  Solution
  Verify alert config, check substitution rules, ensure authorizations, review logs, apply SAP Notes
  
  
  Related
  Transactions: ALRTCATDEF, ALRTDISP, SWI1, SLG1; Tables: TSWB, TSWB_SUBST
  
  
  
  
  If you provide the exact scenario or system logs, I can help you analyze the issue further.