How To Fix WSTP023 - The total price cannot be calculated because of different currencies

SAP Error Message - Details

• Message type: E = Error

• Message class: WSTP - Messages for IAC Sales Prices in SAP Retail Store

• Message number: 023

• Message text: The total price cannot be calculated because of different currencies

Self-Explanatory Message

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• What is the cause and solution for SAP error message WSTP023 - The total price cannot be calculated because of different currencies ?

  Certainly! Here's a detailed explanation for the SAP error message WSTP023: "The total price cannot be calculated because of different currencies":
  
  Error Message:
  WSTP023
  
  The total price cannot be calculated because of different currencies.
  
  Cause:
  This error occurs when SAP tries to calculate a total price or value but encounters line items or components that are in different currencies. Since the system cannot directly sum amounts in different currencies without a proper exchange rate or currency conversion, it raises this error.
  Typical scenarios include:
  
  Sales documents (e.g., sales orders, quotations) where line items have different currencies.
  Pricing procedures or conditions where amounts are maintained in different currencies.
  Inconsistent currency assignment in the document header and item levels.
  Missing or incorrect exchange rate determination for currency conversion.
  
  
  Solution:
  
  
  Check Currency Consistency:
  
  Ensure that all line items in the document use the same currency.
  Verify the document header currency and item currencies are consistent.
  
  
  
  Currency Conversion Setup:
  
  Confirm that exchange rates are maintained in the system for the relevant currency pairs and date.
  Check transaction OB08 (Maintain Exchange Rates) to ensure valid exchange rates exist.
  
  
  
  Pricing Procedure and Condition Records:
  
  Review pricing conditions to ensure amounts are maintained in the correct currency.
  Avoid mixing currencies in condition records that are summed up.
  
  
  
  Document Entry:
  
  When creating or modifying documents, ensure that the currency is correctly selected and consistent.
  If multiple currencies are required, consider using currency conversion or separate documents.
  
  
  
  Customizing and User Exits:
  
  If custom logic or user exits are involved in pricing or currency assignment, verify that they handle currency consistently.
  
  
  
  Recreate or Correct Document:
  
  If the document is inconsistent, you may need to correct the currency at item level or recreate the document with consistent currency data.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VA01 / VA02 – Sales Order creation/change
  VA21 / VA22 – Quotation creation/change
  OB08 – Exchange rate maintenance
  VK11 / VK12 – Condition record maintenance
  
  
  
  Tables:
  
  VBAK – Sales Document Header (currency fields: WAERK)
  VBAP – Sales Document Item (currency fields: WAERK)
  TCURR – Exchange rates
  
  
  
  Notes and Documentation:
  
  SAP Notes related to currency handling in sales documents.
  Pricing procedure documentation to understand currency handling.
  
  
  
  
  Summary:
  The error WSTP023 arises because SAP cannot sum prices or totals when line items are in different currencies without proper conversion. The fix involves ensuring currency consistency across the document or maintaining valid exchange rates for conversion.
  
  If you provide the specific transaction or scenario where this error occurs, I can help with more tailored advice!