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How To Fix WSTP014 - Promotion prices cannot be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WSTP - Messages for IAC Sales Prices in SAP Retail Store

  • Message number: 014

  • Message text: Promotion prices cannot be changed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WSTP014 - Promotion prices cannot be changed ?

    SAP Error Message:
    WSTP014 - Promotion prices cannot be changed


    Cause:

    This error occurs when you attempt to change promotion prices in a scenario where the system does not allow modifications to promotion prices. Typically, this happens because:

    • The promotion price is controlled by a specific pricing condition or promotion agreement that is locked or finalized.
    • The promotion price is derived from a promotion or discount agreement that is not editable in the current context.
    • The system settings or business rules restrict changes to promotion prices once they are set or approved.
    • The document or transaction type you are working with does not permit changes to promotion prices.

    Solution:

    To resolve the error WSTP014, consider the following steps:

    1. Check Promotion Agreement or Condition Records:

      • Verify if the promotion price is maintained via a promotion agreement or condition record.
      • If yes, changes should be made in the promotion agreement or condition record, not directly in the sales document or pricing condition.
    2. Review Authorization and Status:

      • Ensure that the promotion agreement or pricing condition is not locked or finalized.
      • If the promotion is locked, you may need to unlock or create a new promotion agreement to make changes.
    3. Use Correct Transaction:

      • Make sure you are using the correct transaction or process to change promotion prices.
      • For example, promotion prices are often maintained in transaction codes like WSP1 (Create Promotion Agreement) or WSP2 (Change Promotion Agreement).
    4. Check Pricing Procedure and Condition Types:

      • Confirm that the pricing procedure and condition types allow changes to promotion prices.
      • If the condition type is set as "statistical" or "not modifiable," changes will be blocked.
    5. Consult Business Process Owner:

      • Sometimes, business rules prohibit changing promotion prices after certain stages.
      • Confirm with the business process owner if changes are allowed and under what conditions.
    6. Technical Debugging (if necessary):

      • If the error persists and the above checks are fine, a developer or SAP consultant may need to debug the pricing routine or user-exit to understand why the system blocks the change.

    Related Information:

    • Promotion Agreements:
      Promotion prices are often managed via promotion agreements in SAP Retail or SAP IS-Retail. These agreements define the terms and conditions of promotions and control pricing.

    • Pricing Conditions:
      Promotion prices are usually maintained as condition records with specific condition types (e.g., PR00 for base price, ZP01 for promotion price).

    • Transaction Codes:

      • WSP1 - Create Promotion Agreement
      • WSP2 - Change Promotion Agreement
      • VK11/VK12 - Maintain Pricing Conditions (may be used for condition records)
      • VA01/VA02 - Create/Change Sales Order (where the error might appear)
    • SAP Notes and Documentation:
      Check SAP Notes related to promotion pricing and condition maintenance for any known issues or patches.


    Summary:

    The error WSTP014 - Promotion prices cannot be changed indicates that the system restricts direct modification of promotion prices in the current context. The correct approach is to modify the promotion price in the promotion agreement or condition record, respecting the business rules and system settings.


    If you provide more context (transaction code, module, scenario), I can give more specific guidance.

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