How To Fix WSTB050 - Internal program error. Please inform system administrator.

SAP Error Message - Details

• Message type: E = Error

• Message class: WSTB - Message Class for Store Workbench, Allocation Table

• Message number: 050

• Message text: Internal program error. Please inform system administrator.

What causes this issue?

An internal program error occurred processing your data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WSTB050 - Internal program error. Please inform system administrator. ?

  The SAP error message WSTB050 Internal program error. Please inform system administrator. typically indicates that an unexpected internal error has occurred within the SAP system, often related to the Web Services or Business Server Pages (BSP) runtime environment.
  
  Cause:
  
  Internal runtime error in the BSP or Web Service processing.
  Possible reasons include:
  
  Corrupted or inconsistent BSP application or Web Service runtime objects.
  Missing or outdated kernel or support packages.
  Issues with the SAP Web Dispatcher or ICM (Internet Communication Manager).
  Problems in the underlying ABAP code or runtime environment.
  Incomplete or failed transport/import of BSP/Web Service objects.
  Memory or resource constraints causing runtime failures.
  
  
  
  
  Solution:
  
  
  Check the short dump (ST22):  
  
  Use transaction ST22 to analyze the detailed ABAP short dump related to the error. This will provide more specific information about the cause.
  
  
  
  Review system logs (SM21):  
  
  Check system logs for related errors or warnings that might give clues.
  
  
  
  Check BSP/Web Service objects:
  
  Use transaction SE80 or SE24 to verify the BSP application or Web Service objects.
  Re-import or re-activate BSP applications if necessary.
  Use transaction SICF to check and activate the relevant services.
  
  
  
  Update or patch the system:
  
  Ensure that the SAP kernel and support packages are up to date.
  Apply any relevant SAP Notes that address known issues with BSP or Web Services.
  
  
  
  Check ICM and Web Dispatcher:
  
  Verify that the Internet Communication Manager (ICM) and Web Dispatcher are running correctly.
  Restart these services if needed.
  
  
  
  Clear BSP cache:
  
  Sometimes clearing the BSP cache helps resolve runtime errors.
  Use transaction SICF, select the service, and choose "Reset Service" or clear cache via report /IWFND/CACHE_CLEANUP if OData services are involved.
  
  
  
  Contact SAP Support:
  
  If the issue persists, collect all relevant logs, dumps, and system information and open a message with SAP Support referencing the error message and dump details.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ST22 – ABAP Runtime Errors (Short Dumps)
  SM21 – System Log
  SICF – Maintain Services (for BSP and Web Services)
  SE80 – Object Navigator (for BSP applications)
  SE24 – Class Builder (for Web Service classes)
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for notes related to WSTB050 or BSP runtime errors.
  Common notes may address kernel patches or known bugs.
  
  
  
  Documentation:
  
  SAP Help Portal documentation on BSP and Web Services.
  SAP Community forums for similar issues and solutions.
  
  
  
  
  If you provide the short dump details or the context in which the error occurs (e.g., during a specific transaction, Web Service call, or BSP page access), I can help further narrow down the cause and solution.