How To Fix WSS037 - SOAP message contains unexpected authentication tokens

SAP Error Message - Details

• Message type: E = Error

• Message class: WSS - Web Services Security

• Message number: 037

• Message text: SOAP message contains unexpected authentication tokens

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WSS037 - SOAP message contains unexpected authentication tokens ?

  The SAP error message WSS037: SOAP message contains unexpected authentication tokens typically occurs in the context of SAP Web Services security (WS-Security). It indicates that the SOAP message received by the SAP Web Service contains authentication tokens that are not expected or not supported by the service configuration.
  
  Cause
  
  Unexpected or unsupported security tokens in the SOAP header: The SOAP message includes authentication tokens (such as UsernameToken, BinarySecurityToken, or other WS-Security tokens) that the SAP Web Service is not configured to accept.
  Mismatch between client and server WS-Security configuration: For example, the client sends a UsernameToken, but the SAP Web Service expects no authentication or a different token type.
  Incorrect or missing WS-Security policy configuration: The SAP Web Service’s security policy does not match the tokens sent by the client.
  Improper SOAP message structure: The SOAP header may contain tokens in an unexpected order or format.
  Use of unsupported token types: The SAP Web Service might only support certain token types (e.g., X.509 certificates) and rejects others.
  
  
  Solution
  
  
  Check WS-Security configuration on the SAP Web Service:
  
  Verify the security policy assigned to the Web Service in SAP (e.g., in SOAMANAGER).
  Ensure the policy matches the expected authentication tokens.
  
  
  
  Align client and server security settings:
  
  Confirm that the client sends the correct type of authentication tokens expected by the SAP Web Service.
  If the service expects no authentication, ensure the client does not send any tokens.
  If the service expects UsernameToken, ensure the client sends it correctly.
  
  
  
  Adjust or create a suitable WS-Security policy:
  
  Use SOAMANAGER to configure or modify the security policy to accept the tokens sent by the client.
  For example, enable UsernameToken support if needed.
  
  
  
  Validate the SOAP message:
  
  Use tools like SOAP UI or SAP Web Service trace to inspect the SOAP header.
  Confirm the tokens present and their format.
  
  
  
  Check for SAP Notes or patches:
  
  Sometimes, this error can be caused by bugs or limitations fixed in SAP Notes.
  Search SAP Support Portal for relevant notes related to WSS037.
  
  
  
  
  Related Information
  
  Transaction SOAMANAGER: Used to configure Web Service security policies in SAP.
  WS-Security standards: Understanding WS-Security token types (UsernameToken, BinarySecurityToken, etc.) helps in troubleshooting.
  SAP Help Portal: Documentation on configuring WS-Security for SAP Web Services.
  SAP Notes: For example, SAP Note 1789270 and others related to WS-Security issues.
  SAP Web Service Security Guide: Provides detailed information on how to configure and troubleshoot WS-Security in SAP.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WSS037: SOAP message contains unexpected authentication tokens
  
  
  Cause
  SOAP message includes authentication tokens not expected or supported by SAP Web Service
  
  
  Solution
  Align client and server WS-Security configurations; adjust security policies in SOAMANAGER; validate SOAP message tokens
  
  
  Tools
  SOAMANAGER, SOAP UI, SAP Web Service trace
  
  
  References
  SAP Notes, SAP Help Portal, WS-Security standards documentation
  
  
  
  
  If you provide details about your SAP system version, the client sending the SOAP message, and the current WS-Security configuration, I can help you with more specific guidance.