How To Fix WSS038 - Authentication failed (Method &1, SRTUTIL Transaction Id &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: WSS - Web Services Security

• Message number: 038

• Message text: Authentication failed (Method &1, SRTUTIL Transaction Id &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WSS038 - Authentication failed (Method &1, SRTUTIL Transaction Id &2) ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WSS038 Authentication failed (Method &1, SRTUTIL Transaction Id &2)
  
  
  Cause:
  This error occurs during the authentication process in SAP Web Services or SOA Manager when the system fails to authenticate the user or system trying to access a web service. The placeholders &1 and &2 represent:
  
  &1: The authentication method used (e.g., Basic, SAML, X.509, etc.)
  &2: The SRTUTIL transaction ID related to the failed request
  
  Common causes include:
  
  Incorrect or missing credentials (username/password)
  Expired or invalid certificates (for certificate-based authentication)
  Misconfiguration in the authentication setup (e.g., wrong authentication method configured)
  Issues with Single Sign-On (SSO) or Secure Network Communications (SNC)
  Problems with the user’s authorization or locked user account
  Time synchronization issues between client and server (important for token-based authentication)
  
  
  
  Solution:
  
  
  Check Authentication Method:
  
  Identify the authentication method used (&1).
  Verify that the method is correctly configured in SOA Manager (SICF and SOAMANAGER).
  For Basic Authentication, ensure the username and password are correct.
  For certificate-based