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How To Fix WSPT002 - Delivery Approved, cancellation not possible.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WSPT - Message Class for Portugal Webservice

  • Message number: 002

  • Message text: Delivery Approved, cancellation not possible.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WSPT002 - Delivery Approved, cancellation not possible. ?

    Certainly! Here's a detailed explanation for the SAP error message WSPT002: Delivery Approved, cancellation not possible:


    Error Message:

    WSPT002 - Delivery Approved, cancellation not possible


    Cause:

    This error occurs when you attempt to cancel or reverse a delivery document in SAP that has already been approved or confirmed in the system. Once a delivery is approved, it is considered finalized in the logistics process, and the system restricts any cancellation or reversal to maintain data integrity and process consistency.

    In other words, the delivery document status is set to "Approved" (or "Confirmed"), and the system logic prevents cancellation to avoid inconsistencies in inventory, billing, or shipping processes.


    When does it occur?

    • When trying to cancel or reverse a delivery document (e.g., outbound delivery) that has already been approved.
    • When the delivery has been processed further downstream (e.g., goods issue posted, billing created).
    • When the delivery is locked due to workflow or approval status.

    Solution:

    1. Check Delivery Status:

      • Verify the status of the delivery document in transaction VL03N (Display Delivery).
      • Check if the delivery is approved or goods issue has been posted.
    2. Reverse Subsequent Documents:

      • If goods issue has been posted (document created in material management), you need to reverse the goods issue first using VL09.
      • If billing document has been created, you may need to cancel or reverse the billing document first.
    3. Remove Approval or Unlock Delivery:

      • If the delivery is locked due to approval workflow, you may need to unlock or reset the approval status.
      • This might require authorization or involvement of the workflow administrator.
    4. Use Correct Transaction for Cancellation:

      • Use VL09 to reverse goods issue.
      • Use VL02N to change or delete delivery if allowed.
      • Use VF11 to cancel billing documents if applicable.
    5. Check Customizing Settings:

      • Sometimes, the system is configured to prevent cancellation after approval.
      • Consult with your SAP logistics or SD consultant to check if the delivery cancellation rules can be adjusted.
    6. Consult SAP Notes:

      • Check SAP Support Portal for any relevant SAP Notes related to WSPT002 for your SAP version.

    Related Information:

    • Transaction Codes:

      • VL02N - Change Outbound Delivery
      • VL03N - Display Outbound Delivery
      • VL09 - Cancel Goods Issue for Delivery
      • VF11 - Cancel Billing Document
    • Delivery Status Fields:

      • Check the delivery status in the header data to understand if goods issue or billing has been done.
    • Workflow and Approval:

      • Deliveries may be subject to approval workflows in some organizations.
      • Approval status can be checked in the delivery document or via workflow transactions.
    • SAP Modules Involved:

      • SD (Sales and Distribution)
      • MM (Materials Management)
      • WM (Warehouse Management), if integrated

    Summary:

    Aspect Details
    Cause Delivery document is approved/confirmed; system prevents cancellation to maintain integrity.
    Effect Cancellation or reversal of delivery is blocked, error WSPT002 is raised.
    Solution Reverse subsequent documents (goods issue, billing), unlock approval if possible, then cancel delivery.
    Transactions VL02N, VL03N, VL09, VF11
    Notes Check SAP Notes and system customizing for cancellation rules.

    If you provide more details about the delivery document type, process flow, or system version, I can help you with more specific instructions or SAP Notes references.

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