How To Fix WSAM_SHMAE034 - Error in query of POS data: Maybe quantities are no realtime quantities

SAP Error Message - Details

• Message type: E = Error

• Message class: WSAM_SHMAE - Message class for SRS enhanced mat search and ATP request

• Message number: 034

• Message text: Error in query of POS data: Maybe quantities are no realtime quantities

Self-Explanatory Message

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• What is the cause and solution for SAP error message WSAM_SHMAE034 - Error in query of POS data: Maybe quantities are no realtime quantities ?

  The SAP error message:
  WSAM_SHMAE034: Error in query of POS data: Maybe quantities are no realtime quantities?
  
  Cause
  This error typically occurs in SAP Retail or SAP IS-Retail environments when querying Point of Sale (POS) data, especially during data replication or reporting processes. The message suggests that the system expected real-time quantities (i.e., current stock or sales quantities updated immediately), but the data retrieved does not meet this expectation.
  Common causes include:
  
  Data inconsistency or delay: The POS data being queried is not updated in real-time, possibly due to replication delays or batch processing.
  Incorrect configuration: The query or report expects real-time quantities, but the underlying data source or interface is not set up to provide them.
  Missing or incomplete data: The POS data might be incomplete or missing quantity information.
  Mismatch in data types: The quantities retrieved might be stored as historical or aggregated data rather than real-time transactional data.
  Interface or middleware issues: Problems in the data transfer layer (e.g., CIF, ALE, or middleware) can cause outdated or incorrect data to be available.
  
  
  Solution
  To resolve the WSAM_SHMAE034 error, consider the following steps:
  
  
  Check POS Data Replication Status:
  
  Verify that the POS data replication from the stores to the central system is running correctly and without errors.
  Ensure that the replication is near real-time or as expected by the query/report.
  
  
  
  Validate Configuration:
  
  Review the configuration of the query or report that triggers the error.
  Confirm that it is designed to handle the type of quantities available (real-time vs. batch).
  Adjust the query parameters if necessary to accept non-real-time quantities or to filter data accordingly.
  
  
  
  Check Data Completeness:
  
  Use transaction codes or tools to inspect the POS data tables (e.g., /POSDW/ or related tables) for completeness and correctness.
  Look for missing or zero quantities that might cause the error.
  
  
  
  Review Interface and Middleware Logs:
  
  Check the logs of the data transfer mechanisms (CIF, ALE, PI/PO, or other middleware) for errors or delays.
  Fix any issues found to ensure timely and accurate data transfer.
  
  
  
  Consult SAP Notes and Documentation:
  
  Search for SAP Notes related to WSAM_SHMAE034 for any patches or known issues.
  Example SAP Note numbers might be available in the SAP Support Portal.
  
  
  
  Adjust Expectations or Reporting Logic:
  
  If real-time quantities are not available or not required, modify the report or query logic to work with the available data.
  Alternatively, schedule the report to run after data replication completes.
  
  
  
  
  Related Information
  
  SAP Retail POS Data Replication: POS data is often replicated from stores to the central system using batch jobs or near real-time interfaces. Understanding this process is key to troubleshooting.
  Transactions and Tables:
  
  /POSDW/ namespace tables for POS data warehouse.
  Transactions like /POSDW/REPL for replication monitoring.
  
  
  SAP Notes and KBAs: Search SAP Support Portal with the error message or code for specific notes.
  SAP Forums and Community: Other users may have encountered similar issues; community posts can provide insights.
  
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing detailed logs, system configuration, and replication status for further assistance.