How To Fix WSAM_SHMAE031 - Error in query of POS data: marked quantities are not realtime quantities

SAP Error Message - Details

• Message type: E = Error

• Message class: WSAM_SHMAE - Message class for SRS enhanced mat search and ATP request

• Message number: 031

• Message text: Error in query of POS data: marked quantities are not realtime quantities

Self-Explanatory Message

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• What is the cause and solution for SAP error message WSAM_SHMAE031 - Error in query of POS data: marked quantities are not realtime quantities ?

  The SAP error message:
  WSAM_SHMAE031: Error in query of POS data: marked quantities are not realtime quantities
  
  Cause:
  This error typically occurs when a query or report in the SAP Retail or SAP IS-Retail system tries to access POS (Point of Sale) data, but the quantities involved are "marked quantities" rather than "real-time quantities." 
  
  Marked quantities are quantities that have been flagged or marked for some purpose (e.g., planned, forecasted, or temporarily held data), but they are not actual real-time sales or stock quantities.
  The system expects real-time quantities (actual sales or stock data recorded in real-time) for the query or report to work correctly.
  This mismatch causes the query to fail because it cannot process marked quantities where real-time data is required.
  
  
  Solution:
  
  
  Check the Query or Report Settings:
  
  Verify the selection criteria or filters used in the POS data query.
  Ensure that the query is set to retrieve real-time quantities rather than marked or planned quantities.
  Adjust the query parameters to exclude marked quantities or to explicitly select real-time data.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on POS data to ensure that the data flagged as marked quantities is correctly classified.
  If marked quantities are incorrectly flagged, correct the data or reprocess the POS data load.
  
  
  
  POS Data Load and Processing:
  
  Check the POS data load process (e.g., from the POS Data Transfer or POS Data Staging).
  Ensure that the data transfer jobs are running correctly and that the real-time quantities are being updated properly.
  Reprocess or reload POS data if necessary.
  
  
  
  Consult SAP Notes:
  
  Look for SAP Notes related to WSAM_SHMAE031 for any patches or known issues.
  Sometimes, SAP releases corrections or clarifications for such errors.
  
  
  
  
  Related Information:
  
  This error is common in SAP IS-Retail environments where POS data is integrated for sales analysis, inventory management, or forecasting.
  The distinction between marked quantities and real-time quantities is important in retail scenarios to separate planned or forecasted data from actual sales data.
  Proper configuration of POS data queries and data load processes is essential to avoid this error.
  If you are using SAP BW or SAP HANA for reporting on POS data, ensure that the data models and queries are aligned with the data types (real-time vs. marked).
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Query tries to access marked quantities instead of real-time POS quantities.
  
  
  Solution
  Adjust query to select real-time quantities; check and correct POS data load and flags.
  
  
  Related Info
  Occurs in SAP IS-Retail POS data reporting; ensure data consistency and correct query setup.
  
  
  
  
  If you need more specific guidance, please provide details about the transaction or report you are running, the SAP module/version, and the context of the error.