How To Fix WS_TOOL265 - &1 WEBIs checked, &2 WEBIs with inconsitent entries in table WSHEADER

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_TOOL - Message Class for Web Services and Virtual Endpoints

• Message number: 265

• Message text: &1 WEBIs checked, &2 WEBIs with inconsitent entries in table WSHEADER

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_TOOL265 - &1 WEBIs checked, &2 WEBIs with inconsitent entries in table WSHEADER ?

  Certainly! Here's a detailed explanation regarding the SAP error message:
  
  SAP Error Message:
  WS_TOOL265 &1 WEBIs checked, &2 WEBIs with inconsistent entries in table WSHEADER
  
  Meaning / Cause:
  
  This error occurs during the processing or checking of Web Intelligence (WebI) documents in SAP BusinessObjects or SAP BI platform.
  The message indicates that a certain number of WebI documents (&1) were checked, but some of them (&2) have inconsistent or corrupted entries in the WSHEADER table.
  The WSHEADER table is part of the SAP BusinessObjects repository database and stores metadata about WebI documents.
  Inconsistencies in this table can arise due to:
  
  Incomplete or failed document saves.
  Database corruption.
  Issues during migration or upgrade.
  Manual changes or inconsistencies in the repository database.
  Network or system failures during document processing.
  
  
  
  
  Impact:
  
  WebI documents with inconsistent entries may not open correctly.
  Users may experience errors or crashes when trying to access or refresh these reports.
  It can affect report stability and reliability.
  
  
  Solution / Resolution:
  
  
  Identify the problematic WebI documents:
  
  Use the BI platform tools or queries to find which WebI documents have inconsistent entries.
  The error message usually provides the count, but you may need to run diagnostic queries or use the Central Management Console (CMC) to identify them.
  
  
  
  Repair or delete corrupted entries:
  
  If possible, restore the affected WebI documents from a backup.
  Alternatively, delete the corrupted entries from the WSHEADER table after taking a full backup of the repository database.
  Use SAP BusinessObjects lifecycle management tools or SDK to repair or recreate the documents.
  
  
  
  Run consistency checks and repair tools:
  
  SAP provides tools or scripts to check and repair repository inconsistencies.
  For example, use the cmsdbcheck utility or other database consistency tools provided by SAP.
  
  
  
  Check system logs and database health:
  
  Review system logs for any errors during document saves or processing.
  Check database integrity and perform maintenance if needed.
  
  
  
  Apply SAP Notes / Patches:
  
  Check SAP Support Portal for any relevant SAP Notes addressing this issue.
  Apply patches or updates to the BI platform or WebI components if available.
  
  
  
  Preventive measures:
  
  Ensure stable network and system environment during document saves.
  Avoid manual changes to repository database tables.
  Regularly backup the repository database.
  Monitor system health and perform regular maintenance.
  
  
  
  
  Related Information:
  
  Table WSHEADER: Stores metadata about WebI documents in the SAP BusinessObjects repository database.
  SAP BusinessObjects Web Intelligence (WebI): A reporting tool for creating interactive reports.
  SAP Notes: Search for notes related to WS_TOOL265 or WebI repository inconsistencies.
  SAP BI Platform SDK: Can be used to programmatically manage and repair WebI documents.
  Database Consistency: Maintaining database integrity is crucial for stable BI platform operation.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WS_TOOL265 &1 WEBIs checked, &2 WEBIs with inconsistent entries in WSHEADER
  
  
  Cause
  Corrupted or inconsistent WebI document metadata in WSHEADER table
  
  
  Impact
  WebI documents may fail to open or refresh properly
  
  
  Solution
  Identify corrupted docs, repair or delete entries, run consistency checks, apply patches
  
  
  Prevention
  Stable environment, no manual DB changes, regular backups and maintenance
  
  
  
  
  If you need specific SAP Notes or scripts, please provide your SAP BI platform version and database type for more tailored guidance.