How To Fix WS_TOOL240 - Endpoint Reference not found. Service inconsistent.

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_TOOL - Message Class for Web Services and Virtual Endpoints

• Message number: 240

• Message text: Endpoint Reference not found. Service inconsistent.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_TOOL240 - Endpoint Reference not found. Service inconsistent. ?

  The SAP error message:
  WS_TOOL240 Endpoint Reference not found. Service inconsistent.
  typically occurs in the context of SAP Web Services or SOA (Service-Oriented Architecture) when there is an inconsistency or mismatch in the service definitions or endpoint references.
  
  Cause
  
  Endpoint Reference Missing or Incorrect: The system is trying to access a web service endpoint that is not defined or registered properly in the SAP system.
  Service Inconsistency: The service metadata (WSDL, service definitions) and the actual endpoint configuration do not match.
  Transport or Binding Mismatch: The binding or transport protocol expected by the client does not correspond to the service endpoint.
  Outdated or Incorrect Service Registration: The service might have been changed or re-deployed, but the endpoint references were not updated accordingly.
  Cache or Repository Issues: Sometimes, the service repository or cache contains stale or inconsistent data about the service endpoints.
  
  
  Solution
  
  
  Check Service Registration:
  
  Go to transaction SOAMANAGER.
  Verify that the web service endpoint is correctly registered.
  Check if the endpoint URL and binding are correct and active.
  
  
  
  Verify Service Consistency:
  
  In SOAMANAGER, check the service definitions and ensure that the WSDL and endpoint references are consistent.
  If the service was recently changed or re-deployed, re-import or re-register the service.
  
  
  
  Clear Cache:
  
  Sometimes clearing the service cache helps.
  Use transaction SICF to check the service activation.
  Restart the ICM or relevant services if necessary.
  
  
  
  Check Transport Protocol and Binding:
  
  Ensure that the client and server use the same transport protocol (HTTP, HTTPS, SOAP version).
  Verify the binding configuration in SOAMANAGER.
  
  
  
  Recreate or Rebind the Endpoint:
  
  If the endpoint reference is missing or corrupted, recreate the endpoint in SOAMANAGER.
  Rebind the service to the correct endpoint.
  
  
  
  Check Authorization:
  
  Ensure that the user or system accessing the service has the necessary authorizations.
  
  
  
  Review Logs and Traces:
  
  Check the system logs (transaction SM21) and traces (transaction ST22, SICF) for more detailed error information.
  
  
  
  
  Related Information
  
  Transaction SOAMANAGER: Central tool for managing web service endpoints, bindings, and configurations.
  Transaction SICF: Used to activate and maintain Internet services.
  SAP Note Search: Look for SAP Notes related to WS_TOOL240 for any patches or known issues.
  WSDL and Service Metadata: Ensure that the WSDL used by the client matches the service definition on the server.
  SAP Web Service Security: Sometimes security settings can cause endpoint access issues.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WS_TOOL240 Endpoint Reference not found. Service inconsistent.
  
  
  Cause
  Missing or inconsistent endpoint reference, service metadata mismatch, binding issues.
  
  
  Solution
  Verify and correct endpoint registration in SOAMANAGER, clear cache, check bindings.
  
  
  Tools to Use
  SOAMANAGER, SICF, SM21, ST22
  
  
  Additional Notes
  Ensure client and server configurations match; check authorizations and transport protocols.
  
  
  
  
  If you provide more context (e.g., when the error occurs, which service or scenario), I can help with more specific troubleshooting steps.