How To Fix WS_TOOL215 - No Header Data found!

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_TOOL - Message Class for Web Services and Virtual Endpoints

• Message number: 215

• Message text: No Header Data found!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS_TOOL215 - No Header Data found! ?

  The SAP error message WS_TOOL215 No Header Data found! typically occurs in the context of SAP Workflow or Business Workplace (SBWP) when the system expects header data for a workflow task, work item, or related object but cannot find it.
  
  Cause
  
  Missing or corrupted header data: The workflow work item or task does not have the necessary header information stored in the database.
  Inconsistent or incomplete workflow data: The workflow container or related tables might be inconsistent or missing entries.
  Issues during workflow creation or processing: Sometimes, the workflow might have been created incorrectly or incompletely, leading to missing header data.
  Transport or system copy issues: If workflows or related objects were transported or copied between systems, some data might not have been properly moved.
  Custom developments or enhancements: Custom code or enhancements that manipulate workflow data might cause header data to be missing.
  
  
  Solution
  
  
  Check the workflow work item or task:
  
  Use transaction SWI1 (Work Item Selection) or SWI5 (Work Item Display) to find the problematic work item.
  Verify if the work item exists and if the header data is present.
  
  
  
  Check workflow logs and traces:
  
  Use transaction SWI2_FREQ or SWI2_DIAG to analyze workflow errors and diagnostics.
  Look for inconsistencies or errors related to the work item.
  
  
  
  Recreate or restart the workflow:
  
  If the workflow is incomplete or corrupted, try to restart or recreate the workflow instance.
  Sometimes, cancelling and resubmitting the workflow can resolve the issue.
  
  
  
  Check database tables:
  
  Tables like SWWWIHEAD (workflow work item header) should contain the header data.
  If entries are missing or inconsistent, consider running SAP standard workflow consistency checks or contacting SAP support.
  
  
  
  Run workflow consistency checks:
  
  Use report RSWF_REPAIR or transaction SWU3 to check and repair workflow configuration and data.
  
  
  
  Check for OSS Notes:
  
  Search SAP OSS Notes for WS_TOOL215 or related workflow errors.
  Apply any relevant patches or corrections.
  
  
  
  Review custom code:
  
  If custom developments manipulate workflow data, review them for possible causes of missing header data.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SWI1 - Work Item Selection
  SWI5 - Work Item Display
  SWI2_FREQ - Workflow Error Log
  SWI2_DIAG - Workflow Diagnostics
  SWU3 - Workflow Customizing and Consistency Check
  
  
  
  Tables:
  
  SWWWIHEAD - Workflow Work Item Header
  SWWWICTRL - Workflow Work Item Control Data
  SWWCONT - Workflow Container Data
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to WS_TOOL215 or workflow header data issues.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Missing or corrupted workflow header data for a work item or task
  
  
  Solution
  Check work item existence, run consistency checks, restart/recreate workflow, check OSS Notes
  
  
  Related
  Transactions SWI1, SWI5, SWI2_FREQ, SWI2_DIAG, SWU3; Tables SWWWIHEAD, SWWWICTRL, SWWCONT
  
  
  
  
  If the problem persists after these steps, consider raising a support ticket with SAP, providing detailed logs and system information.