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How To Fix WS_MASS053 - &1 output request items having status 'Error' are processed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS_MASS - Settlement Management: Messages for Mass Processing

  • Message number: 053

  • Message text: &1 output request items having status 'Error' are processed.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS_MASS053 - &1 output request items having status 'Error' are processed. ?

    Certainly! Here's detailed information about the SAP error message WS_MASS053:


    SAP Error Message: WS_MASS053

    Message Text:
    &1 output request items having status 'Error' are processed.


    Meaning / Cause

    This message occurs during the processing of output requests (such as print, email, fax, or EDI outputs) in SAP, specifically when using transaction codes or programs related to mass output processing (e.g., mass printing of delivery notes, invoices, etc.).

    • The system has detected that some output request items are in the status 'Error'.
    • Despite these errors, the system proceeds to process these output requests.
    • The status 'Error' indicates that the output request could not be successfully processed in a previous attempt (e.g., failed to print, send, or generate output).

    Common causes:

    • Incorrect or incomplete output device configuration.
    • Communication issues with the output device (printer, fax server, email server).
    • Missing or incorrect output medium settings.
    • Authorization or spool request problems.
    • Errors in the output form or driver.
    • Network or system issues causing output failures.

    Solution / How to Resolve

    1. Check Output Request Status:

      • Use transaction SP01 (Output Controller) to check the spool requests and their statuses.
      • Identify the output requests with status 'Error'.
    2. Analyze Error Details:

      • Look at the error logs or messages associated with the output request.
      • Check for specific error codes or messages that indicate the root cause.
    3. Verify Output Device Configuration:

      • Use transaction SPAD to check the configuration of the output device.
      • Ensure the device is correctly set up and available.
      • Test the device by printing a test page.
    4. Check Output Medium and Partner Profiles:

      • For outputs like EDI or email, verify the partner profiles (transaction WE20) and output medium settings.
      • Ensure the correct communication method and parameters are maintained.
    5. Reprocess Output Requests:

      • After fixing the underlying issue, reprocess the output requests.
      • This can be done via mass output processing transactions or manually via SP01.
    6. Check Authorization:

      • Ensure the user or background job has the necessary authorizations to process output requests.
    7. Review Output Program or Form:

      • If the error is related to the output form or driver, check the form (e.g., SmartForms, Adobe Forms) and the associated print program.
      • Correct any errors in the form or program.
    8. System and Network Checks:

      • Verify that the network and system components involved in output processing are functioning correctly.

    Related Information

    • Transactions:

      • SP01 - Output Controller (to monitor spool requests)
      • SPAD - Spool Administration (to manage output devices)
      • WE20 - Partner Profiles (for EDI output)
      • VL71 - Output Processing for Deliveries (mass output processing)
      • VF31 - Output Processing for Billing Documents
    • Notes and Documentation:

      • SAP OSS Notes related to output errors and spool issues.
      • Check SAP Help Portal for documentation on output management and troubleshooting.
    • Output Statuses:

      • 'Error' status means the output request failed.
      • Other statuses include 'Created', 'Processed', 'Waiting', etc.

    Summary

    The message WS_MASS053 informs you that output requests with status 'Error' are being processed, which usually indicates that there were problems in previous output attempts. To resolve this, investigate the error details, verify output device and medium configurations, correct any issues, and then reprocess the output requests.


    If you provide the exact context or transaction where this message appears, I can help with more specific troubleshooting steps.

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