How To Fix WS_MASS038 - Termination due to error (see job log)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_MASS - Settlement Management: Messages for Mass Processing

• Message number: 038

• Message text: Termination due to error (see job log)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_MASS038 - Termination due to error (see job log) ?

  The SAP error message WS_MASS038 Termination due to error (see job log) typically occurs during the execution of a background job related to mass processing in Workflow or Work Scheduling (often in the context of SAP Plant Maintenance (PM) or other modules using mass processing).
  
  Cause:
  
  The error WS_MASS038 indicates that the background job running a mass processing task has terminated unexpectedly due to an error.
  The root cause is not directly described by the message itself; it is a generic termination message.
  The actual error causing the termination is detailed in the job log or application log.
  Common causes include:
  
  Incorrect or missing data in the mass processing selection.
  Authorization issues for the user running the job.
  Inconsistent or incomplete master data.
  Errors in the workflow or processing logic triggered by the mass job.
  System or runtime errors such as memory issues or timeouts.
  
  
  
  
  Solution:
  
  
  Check the Job Log:
  
  Go to transaction SM37 (Job Monitoring).
  Find the job that terminated with WS_MASS038.
  Display the job log to identify the detailed error message or dump.
  
  
  
  Analyze the Detailed Error:
  
  The job log will usually contain a more specific error message or ABAP short dump.
  If an ABAP dump occurred, check transaction ST22 for details.
  
  
  
  Correct the Underlying Issue:
  
  Based on the detailed error, take corrective action:
  
  Fix data inconsistencies or missing data.
  Adjust selection criteria for the mass processing.
  Ensure the user running the job has the necessary authorizations.
  Correct any workflow or custom code errors.
  
  
  
  
  
  Re-run the Job:
  
  After fixing the root cause, re-execute the mass processing job.
  
  
  
  Check for SAP Notes:
  
  Search SAP Support Portal for notes related to WS_MASS038 or the specific error found in the job log.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information:
  
  Transaction SM37: To monitor and analyze background jobs.
  Transaction ST22: To analyze ABAP dumps.
  Transaction SLG1: To check application logs if the job writes logs there.
  Mass Processing in SAP PM: Often related to mass change or mass processing of maintenance orders, notifications, or workflows.
  SAP Notes: Sometimes SAP releases notes for known issues causing WS_MASS038.
  
  
  Summary:
  
  WS_MASS038 is a generic termination message for a mass processing job.
  The real cause is found in the job log or dump.
  Solution involves analyzing the job log, fixing the root cause, and rerunning the job.
  Always check for SAP Notes and ensure system and data consistency.
  
  
  If you provide the job log or the detailed error message from the job log, I can help you analyze the specific cause further.