How To Fix WS_MASS017 - Number of non-cancelled documents & within tolerance (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_MASS - Settlement Management: Messages for Mass Processing

• Message number: 017

• Message text: Number of non-cancelled documents & within tolerance (&)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_MASS017 - Number of non-cancelled documents & within tolerance (&) ?

  Certainly! Here's a detailed explanation for the SAP error message WS_MASS017:
  
  SAP Error Message: WS_MASS017
  Text: Number of non-cancelled documents & within tolerance (&)
  
  1. Cause
  This error occurs during mass document cancellation or reversal processes (e.g., mass clearing, mass cancellation of FI documents) when the system checks the number of documents that have not yet been cancelled against a predefined tolerance limit.
  
  The system expects that the number of documents that remain non-cancelled after the mass cancellation run should be within a certain tolerance.
  If the number of non-cancelled documents exceeds this tolerance, the system raises this error to prevent incomplete or inconsistent cancellation runs.
  This is a safeguard to ensure that the mass cancellation process is effective and that too many documents are not left uncancelled unintentionally.
  
  
  2. Solution
  To resolve this error, consider the following steps:
  
  
  Check the tolerance settings:
  
  The tolerance for the number of non-cancelled documents is usually set in the configuration or as a parameter in the mass cancellation program. You can adjust this tolerance if the current setting is too strict for your business scenario.
  
  
  Analyze the non-cancelled documents:
  
  Identify which documents were not cancelled and why. Common reasons include:
  
  Documents already cleared or cancelled.
  Documents locked or blocked.
  Documents with inconsistencies or errors preventing cancellation.
  
  
  
  Correct the issues with non-cancelled documents:
  
  Manually review and correct or cancel these documents if possible.
  
  
  Rerun the mass cancellation:
  
  After addressing the issues, rerun the mass cancellation process.
  
  
  Adjust the tolerance parameter (if appropriate):
  
  If the number of non-cancelled documents is acceptable for your business process, you can increase the tolerance value to allow the process to complete without error.
  
  
  
  3. Related Information
  
  
  Transaction / Program:
  
  This message typically appears in mass cancellation or mass clearing programs, such as:
  
  F.81 (Mass Reversal of Documents)
  Custom mass cancellation programs or batch jobs.
  
  
  
  Configuration:
  
  Tolerance settings might be found in:
  
  IMG settings related to document clearing or cancellation.
  Parameters in the selection screen of the mass cancellation program.
  
  
  
  SAP Notes:
  
  Check for any SAP Notes related to WS_MASS017 for your specific SAP version, as there might be patches or updates addressing this issue.
  
  
  Debugging:
  
  If needed, debug the mass cancellation program to see how the tolerance check is implemented and which documents are counted as non-cancelled.
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Number of documents not cancelled exceeds the allowed tolerance during mass cancellation.
  
  
  Solution
  Review and correct non-cancelled documents, adjust tolerance settings, rerun process.
  
  
  Related Info
  Mass cancellation programs (e.g., F.81), tolerance parameters, SAP Notes for updates.
  
  
  
  
  If you provide the exact transaction or program where you encountered this message, I can help you with more specific instructions.