How To Fix WS_MASS016 - Number of non-cancelled documents & exceeds tolerance (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_MASS - Settlement Management: Messages for Mass Processing

• Message number: 016

• Message text: Number of non-cancelled documents & exceeds tolerance (&)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_MASS016 - Number of non-cancelled documents & exceeds tolerance (&) ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_MASS016 Number of non-cancelled documents & exceeds tolerance (&)
  
  Cause:
  This error occurs during mass processing of documents (such as mass cancellation or reversal) in SAP, typically in the context of financial documents or workflow tasks. The system checks the number of documents that are not yet cancelled or reversed against a predefined tolerance limit.
  
  The error means that the number of documents that remain non-cancelled (or non-reversed) after the operation exceeds the allowed tolerance.
  This tolerance is set to prevent mass operations from leaving too many documents in an inconsistent or undesired state.
  It can happen if some documents cannot be cancelled due to business rules, document status, or technical locks.
  
  
  When does it occur?
  
  During mass cancellation or reversal runs (e.g., mass reversal of accounting documents, mass workflow task cancellation).
  When the system compares the count of documents that failed to cancel against the tolerance limit.
  If the number of non-cancelled documents is greater than the tolerance, the system raises this error to stop the process.
  
  
  Solution:
  
  
  Check the tolerance setting:
  
  The tolerance limit is usually configurable in the customizing settings of the relevant application.
  For example, in Financial Accounting or Workflow, check the tolerance parameters for mass processing.
  Adjust the tolerance if business requirements allow a higher number of non-cancelled documents.
  
  
  
  Analyze the non-cancelled documents:
  
  Identify which documents were not cancelled and why.
  Check for locks, status, or missing authorizations that prevent cancellation.
  Resolve issues on individual documents if possible (e.g., remove locks, correct statuses).
  
  
  
  Retry the mass cancellation:
  
  After resolving issues or adjusting tolerance, rerun the mass cancellation process.
  
  
  
  Check for SAP Notes:
  
  Sometimes, SAP releases notes or patches related to mass processing errors.
  Search SAP Support Portal for notes related to WS_MASS016 or mass cancellation errors.
  
  
  
  
  Related Information:
  
  Transaction codes:  
  
  Mass processing transactions like F.81 (Mass Reversal of FI documents), or workflow mass processing transactions.
  
  
  Configuration paths:  
  
  Financial Accounting ? Document ? Document Reversal ? Define Tolerance Limits for Mass Reversal.
  
  
  SAP Notes:  
  
  Check SAP Notes for any known issues or updates related to mass document processing.
  
  
  Logs and dumps:  
  
  Review application logs or short dumps (ST22) for more detailed error context.
  
  
  Authorization:  
  
  Ensure the user running the mass cancellation has the necessary authorizations.
  
  
  
  
  Summary:
  The error WS_MASS016 indicates that the number of documents that could not be cancelled during a mass operation exceeds the allowed tolerance. To resolve it, check and possibly increase the tolerance limit, investigate and fix issues preventing cancellation of individual documents, and then retry the operation.
  
  If you provide the specific module or transaction where this error occurs, I can give more tailored advice.