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How To Fix WS_MASS013 - Number of messages with unexpected status (&) within tolerance (&)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS_MASS - Settlement Management: Messages for Mass Processing

  • Message number: 013

  • Message text: Number of messages with unexpected status (&) within tolerance (&)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS_MASS013 - Number of messages with unexpected status (&) within tolerance (&) ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WS_MASS013 Number of messages with unexpected status (&) within tolerance (&)


    Meaning / Cause:

    This message typically appears during the processing of mass IDoc (Intermediate Document) processing or mass message processing in SAP, especially in scenarios involving ALE (Application Link Enabling) or EDI (Electronic Data Interchange).

    • The system processes a batch of messages (IDocs or ALE messages).
    • Each message has a status indicating its processing state (e.g., success, error, in process).
    • The message WS_MASS013 indicates that the number of messages with an unexpected status (e.g., error or warning) is within a predefined tolerance limit.
    • The two placeholders (&) represent:
      • The number of messages with unexpected status.
      • The tolerance limit allowed.

    In other words, some messages did not have the expected status (usually "success"), but the number of such messages is still within the acceptable tolerance limit configured in the system.


    When does it occur?

    • During mass processing of IDocs or ALE messages.
    • When the system checks the statuses of all messages after processing.
    • If some messages have unexpected statuses (e.g., errors), but the count is less than or equal to the tolerance limit, this message is issued as an informational or warning message.

    Cause Details:

    • The tolerance limit is set to allow a certain number of messages to fail or have unexpected statuses without stopping the entire batch process.
    • This is useful in scenarios where a few errors are acceptable and do not require halting the whole process.
    • The unexpected status could be due to:
      • Data inconsistencies.
      • Communication errors.
      • Configuration issues.
      • Application errors in the receiving system.

    Solution / How to handle:

    1. Check the detailed status of the messages:

      • Use transaction WE02 or WE05 to display IDocs and analyze the status of each message.
      • Identify which messages have unexpected statuses and investigate the root cause.
    2. Analyze the tolerance limit:

      • The tolerance limit is usually set in the ALE or EDI configuration.
      • If the number of failed messages is acceptable, you may proceed without changes.
      • If the number is too high, consider lowering the tolerance or fixing the underlying issues.
    3. Fix the root cause of errors:

      • Correct data errors or configuration issues causing the unexpected statuses.
      • Reprocess the failed messages after correction.
    4. Adjust tolerance settings if necessary:

      • Tolerance limits can be adjusted in the partner profile or message control settings.
      • For example, in transaction WE20 (Partner Profiles), check the settings related to message acceptance and error handling.
    5. Monitor and document:

      • Keep track of recurring errors.
      • If the tolerance is frequently reached, it indicates a systemic problem that needs resolution.

    Related Information:

    • Transaction Codes:

      • WE02 / WE05 - Display IDocs and their statuses.
      • WE20 - Partner Profiles (for ALE/EDI configuration).
      • BD87 - Reprocessing of IDocs.
      • SM58 - Check for transactional RFC errors.
    • IDoc Status Codes:

      • 03 - Data passed to port OK.
      • 12 - Dispatch OK.
      • 51 - Application document not posted (error).
      • 64 - IDoc ready for dispatch.
      • Unexpected statuses are usually error statuses like 51.
    • SAP Notes:

      • Check SAP Notes related to ALE/EDI processing and mass message handling for specific fixes or recommendations.

    Summary:

    Aspect Description
    Error Message WS_MASS013 Number of messages with unexpected status (&) within tolerance (&)
    Cause Some messages have unexpected statuses, but their count is within the allowed tolerance.
    Solution Analyze failed messages, fix root causes, adjust tolerance if needed, and reprocess messages.
    Related Transactions WE02, WE05, WE20, BD87, SM58

    If you provide more context (e.g., transaction or process where this occurs), I can help with more specific guidance.

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