How To Fix WS_MASS012 - Number of messages with unexpected status (&) outside tolerance (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_MASS - Settlement Management: Messages for Mass Processing

• Message number: 012

• Message text: Number of messages with unexpected status (&) outside tolerance (&)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_MASS012 - Number of messages with unexpected status (&) outside tolerance (&) ?

  The SAP error message:
  WS_MASS012 Number of messages with unexpected status (&) outside tolerance (&)
  typically occurs in the context of mass processing of IDocs (Intermediate Documents) in SAP, especially when using transaction codes like WE19 (IDoc test tool), BD87 (Inbound processing of IDocs), or during ALE/EDI processing.
  
  Cause
  
  The message indicates that during a mass processing run of IDocs, the number of IDocs with an unexpected status (e.g., error status) has exceeded a predefined tolerance limit.
  SAP expects that only a certain percentage or number of IDocs may fail or have unexpected statuses during processing. If the count of such IDocs exceeds this tolerance, the system raises this error.
  The unexpected status could be any status that is not considered successful or expected in the current processing context (e.g., status 51 - application document not posted, status 64 - IDoc ready to be transferred to application, etc.).
  This is a safeguard to alert the user that the mass processing did not go as planned and that many IDocs failed or are in an unexpected state.
  
  
  Explanation of the placeholders (&)
  
  The first & is replaced by the actual number of IDocs with unexpected status.
  The second & is replaced by the tolerance limit set in the system or in the processing parameters.
  
  
  Solution
  
  
  Check the IDoc statuses:
  
  Use transaction WE02 or WE05 to analyze the IDocs that have unexpected statuses.
  Identify the root cause of the errors (e.g., missing master data, incorrect configuration, application errors).
  
  
  
  Correct the errors:
  
  Fix the underlying issues causing the IDocs to fail.
  This might involve correcting master data, reprocessing the IDocs, or fixing configuration issues.
  
  
  
  Adjust the tolerance limit (if appropriate):
  
  The tolerance limit is usually set in the parameters of the mass processing program or in the ALE/EDI configuration.
  For example, in transaction BD87, you can set the tolerance for error messages.
  Increasing the tolerance limit is generally not recommended unless you are sure that the errors are acceptable or expected.
  
  
  
  Reprocess the IDocs:
  
  After fixing the issues, reprocess the failed IDocs using BD87 or the relevant transaction.
  
  
  
  Monitor the processing:
  
  Ensure that the number of IDocs with unexpected status is within the tolerance limit.
  
  
  
  
  Related Information
  
  IDoc Status Codes: Understanding IDoc status codes is crucial. Common error statuses include:
  
  51: Application document not posted
  64: IDoc ready to be transferred to application
  68: Error passing data to application
  
  
  Transaction Codes:
  
  WE02 / WE05: Display IDocs and their statuses.
  BD87: Reprocess IDocs.
  WE19: Test tool for IDocs.
  
  
  Configuration:
  
  Tolerance limits may be set in ALE distribution model or in the processing program parameters.
  
  
  SAP Notes:
  
  Check SAP Notes related to IDoc processing errors for specific fixes or patches.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Number of IDocs with unexpected status exceeds the allowed tolerance during mass processing.
  
  
  Effect
  Processing is stopped or flagged with error WS_MASS012.
  
  
  Solution
  Analyze and fix IDoc errors, adjust tolerance if justified, and reprocess IDocs.
  
  
  Tools
  WE02, WE05, BD87, WE19
  
  
  Related Info
  IDoc status codes, ALE/EDI configuration, SAP Notes on IDoc errors
  
  
  
  
  If you provide the exact context (transaction, process, or scenario), I can help with more tailored advice.