How To Fix WS869 - Multiple suppliers found for ILN &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 869

• Message text: Multiple suppliers found for ILN &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS869 - Multiple suppliers found for ILN &1 ?

  Certainly! Here's a detailed explanation for the SAP error message WS869: Multiple suppliers found for ILN &1:
  
  Error Message
  WS869: Multiple suppliers found for ILN &1
  
  Cause
  This error occurs during the processing of IDoc or EDI messages in SAP when the system tries to identify a supplier based on the ILN (International Location Number) provided in the message, but finds more than one supplier master record associated with the same ILN.
  
  ILN is used as a unique identifier for a business partner (supplier/vendor) in EDI/IDoc processing.
  The system expects a one-to-one relationship between ILN and supplier master.
  If multiple suppliers share the same ILN, SAP cannot determine which supplier to use, hence the error.
  
  
  When does it occur?
  
  During inbound processing of EDI messages (e.g., ORDERS, INVOIC, DESADV).
  When the system tries to map the ILN from the message to a vendor master record.
  In vendor master data validation or partner determination steps.
  
  
  Solution
  
  
  Check Vendor Master Data:
  
  Go to transaction XK03 or MK03 to display vendor master data.
  Search for vendors with the ILN mentioned in the error message.
  You can use transaction WE20 (Partner Profiles) or WE21 to check partner functions and ILN assignments.
  
  
  
  Identify Duplicate ILNs:
  
  Use table LFA1 (Vendor Master General Data) or ADR6 (E-mail addresses) or custom fields where ILN might be stored.
  Run a query or report to find all vendors with the same ILN.
  
  
  
  Resolve Duplicates:
  
  If duplicates are found, decide which vendor is the correct one for the ILN.
  Update or correct the ILN in vendor master data to ensure uniqueness.
  If multiple vendors legitimately share the same ILN (rare), consider using additional identifiers or partner functions to differentiate.
  
  
  
  Adjust Partner Determination Logic (if applicable):
  
  Sometimes, partner determination or mapping logic in IDoc processing might need adjustment to handle such cases.
  Check the partner profiles in WE20 and mapping rules in WE42/WE41 or custom user exits.
  
  
  
  Reprocess the IDoc:
  
  After correcting the vendor master data, reprocess the IDoc or EDI message.
  
  
  
  
  Related Information
  
  ILN (International Location Number): Also known as GLN (Global Location Number), used in EDI to uniquely identify parties.
  Vendor Master Data: Ensure data consistency and uniqueness of key identifiers.
  Transaction Codes:
  
  XK03 / MK03: Display vendor master.
  WE20: Partner profiles.
  WE02 / WE05: IDoc display and monitoring.
  
  
  Tables:
  
  LFA1: Vendor master general data.
  ADR6: Vendor contact data.
  
  
  Notes and SAP OSS:
  
  Check SAP Notes related to EDI partner determination and ILN handling.
  Sometimes, custom enhancements or user exits are used to handle complex partner determination.
  
  
  
  
  Summary
  
  
  
  Aspect
  Description
  
  
  
  
  Cause
  Multiple vendor master records found with the same ILN, causing ambiguity in partner mapping.
  
  
  Solution
  Identify and correct duplicate ILNs in vendor master data to ensure uniqueness.
  
  
  Related Info
  Use transactions XK03, WE20; check tables LFA1; understand ILN/GLN usage in EDI processing.
  
  
  
  
  If you need help with specific steps or reports to find duplicates, feel free to ask!