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How To Fix WS859 - Customer-side settlement not allowed with settlement process category &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 859

  • Message text: Customer-side settlement not allowed with settlement process category &

  • Show details Hide details
  • What causes this issue?

    A customer-side settlement is only allowed for settlement process
    category &V1& when the supplier is settled directly through a single
    document.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WS859 - Customer-side settlement not allowed with settlement process category & ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WS859 - Customer-side settlement not allowed with settlement process category &


    Cause:

    This error occurs during the settlement process in SAP when you attempt to perform a customer-side settlement for a settlement rule or process category that does not support customer-side settlement.

    • Settlement process category defines how the settlement is carried out (e.g., internal order, cost center, project, customer, vendor, etc.).
    • Some settlement process categories are designed only for internal settlement (e.g., to cost centers, internal orders) and do not allow settlement to customers.
    • If the system detects that the settlement process category assigned to the settlement rule is not compatible with customer-side settlement, it throws this error.

    When does it occur?

    • During settlement of orders, projects, or other objects where the settlement rule or process category is set to a type that does not allow customer-side settlement.
    • For example, if you try to settle costs to a customer account but the settlement process category is set to a category that only allows internal settlement (like cost center or asset), the system will raise this error.

    Solution:

    1. Check the Settlement Process Category:

      • Go to the settlement rule or settlement profile.
      • Verify the settlement process category assigned.
      • Ensure that the process category supports customer-side settlement.
    2. Adjust the Settlement Process Category:

      • If customer-side settlement is required, change the settlement process category to one that allows settlement to customers.
      • For example, use a process category like "Customer" or a category explicitly designed for external settlement.
    3. Review Settlement Rule:

      • Check the settlement rule assigned to the order or object.
      • Make sure the receiver (settlement receiver) is a customer and the process category supports this.
    4. Configuration Check:

      • In transaction OKO7 (Define Settlement Process Categories), review the settings for the process category.
      • Confirm that the "Customer-side settlement" indicator is set if you want to allow settlement to customers.
    5. Consult Documentation or SAP Notes:

      • Sometimes, specific SAP Notes or patches address issues related to settlement categories.
      • Check SAP Support Portal for any relevant notes.

    Related Information:

    • Transaction Codes:

      • KO88 - Order Settlement
      • OKO7 - Define Settlement Process Categories
      • KOB1 - Order Line Items
      • CJ88 - Project Settlement
    • Tables:

      • TKO7 - Settlement Process Categories
      • COBK - Document Header for CO Object
    • SAP Help:

      • Settlement process categories determine the type of receiver and the settlement method.
      • Customer-side settlement means the costs are settled to a customer account (e.g., for billing purposes).
    • Additional Tips:

      • Always ensure that the settlement receiver and process category are compatible.
      • If you want to settle costs to a customer, the settlement process category must be configured accordingly.
      • Review the settlement profile and rules in the controlling module (CO).

    If you provide the specific settlement process category code (the "&" in the message), I can help you identify whether it supports customer-side settlement or not.


    Summary:
    The error WS859 occurs because the settlement process category assigned does not allow settlement to customers. To fix it, adjust the settlement process category to one that supports customer-side settlement or change the settlement rule accordingly.


    If you need further assistance, feel free to ask!

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