How To Fix WS828 - Document &1 has posting partner '&2', no one-sided cancellation possible

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 828

• Message text: Document &1 has posting partner '&2', no one-sided cancellation possible

Self-Explanatory Message

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• What is the cause and solution for SAP error message WS828 - Document &1 has posting partner '&2', no one-sided cancellation possible ?

  Certainly! Here's a detailed explanation of the SAP error message:
  
  SAP Error Message:
  WS828 Document &1 has posting partner '&2', no one-sided cancellation possible
  
  Meaning / Cause:
  This error occurs when you try to perform a one-sided cancellation (i.e., cancel only one side of a document, typically the vendor or customer side) for a document that has a posting partner assigned.
  
  Posting partner is a field used in FI documents to indicate the business partner on the other side of the transaction (e.g., the customer for a vendor invoice or vice versa).
  When a document has a posting partner, SAP expects the cancellation to be two-sided (i.e., both sides of the document must be reversed together).
  One-sided cancellation is not allowed because it would lead to inconsistent or incomplete reversal of the document, potentially causing reconciliation or reporting issues.
  
  
  When does this happen?
  
  You try to cancel a document (e.g., vendor invoice, customer invoice, or FI document) using transaction codes like FB08, FBRA, or similar.
  The document has a posting partner assigned in the line item or header.
  You attempt to cancel only one side of the document (e.g., only the vendor side or only the customer side).
  
  
  Solution:
  
  
  Perform a two-sided cancellation:
  
  Cancel the entire document including both sides (both the original posting and the posting partner side).
  Use the standard cancellation transaction (e.g., FB08) without selecting the option for one-sided cancellation.
  This ensures the reversal document mirrors the original document completely, including the posting partner.
  
  
  
  Check the document for posting partner:
  
  Use transaction FB03 to display the document.
  Check the line items for the posting partner field.
  If the posting partner is not required or incorrectly assigned, you may need to correct the original document or adjust the posting partner assignment logic.
  
  
  
  If one-sided cancellation is mandatory:
  
  You may need to remove the posting partner from the original document (which is generally not recommended and may require a correction document).
  Alternatively, consult with your FI/CO consultant or SAP support to explore custom solutions or note if any OSS notes address this scenario.
  
  
  
  
  Additional Information:
  
  Posting partner is often used in intercompany transactions or when integration between FI and SD/MM modules requires clear partner identification.
  The error message is designed to prevent inconsistent document states.
  SAP Note references (if applicable) can be checked via SAP Support Portal for any updates or patches related to this error.
  Always ensure that cancellation documents maintain data integrity and comply with your company’s accounting policies.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WS828 Document &1 has posting partner '&2', no one-sided cancellation possible
  
  
  Cause
  Document has posting partner assigned; one-sided cancellation not allowed
  
  
  Solution
  Perform two-sided cancellation (cancel entire document including posting partner side)
  
  
  Transaction Codes
  FB08 (Cancel Document), FBRA (Reset Cleared Items), FB03 (Display Document)
  
  
  Additional Notes
  Check posting partner assignment; consult SAP support if one-sided cancellation needed
  
  
  
  
  If you need help with a specific document or scenario, please provide document number and transaction details for more tailored advice.