How To Fix WS827 - &1 cannot be cancelled as this side is already cancelled in &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 827

• Message text: &1 cannot be cancelled as this side is already cancelled in &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS827 - &1 cannot be cancelled as this side is already cancelled in &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS827 &1 cannot be cancelled as this side is already cancelled in &2
  
  Meaning / Cause:
  This error occurs during the cancellation (reversal) of a document in SAP that involves a cross-system or cross-client scenario, typically in SAP Workflow, ALE, or IDoc processing where documents are linked between two systems or clients.
  
  &1 refers to the document or object you are trying to cancel.
  &2 refers to the other system/client where the corresponding document or object has already been cancelled.
  
  The message indicates that the cancellation you are trying to perform on one side (system/client) cannot proceed because the corresponding document on the other side has already been cancelled. Essentially, the cancellation is redundant or inconsistent because the "other side" is already in a cancelled state.
  
  Typical Scenarios:
  
  Cancellation of a workflow task or business document that is linked to another system/client.
  Cancellation of an IDoc or ALE message where the partner system has already processed a cancellation.
  Cross-client document cancellation in scenarios like SAP CRM-SAP ERP integration, or SAP SRM-SAP ERP integration.
  
  
  Solution / How to Resolve:
  
  
  Check the Status in Both Systems/Clients:
  
  Verify the cancellation status of the document/object in both systems or clients involved.
  Confirm that the document is indeed cancelled on the other side (&2).
  
  
  
  Avoid Duplicate Cancellation:
  
  Since the other side is already cancelled, you do not need to cancel the document again on this side.
  If the document is still active on this side, investigate why it was not updated properly.
  
  
  
  Synchronize Document Status:
  
  If the document status is inconsistent, perform a status synchronization or reprocessing of the relevant ALE/IDoc or workflow.
  Use transaction codes like WE02/WE05 (IDoc monitoring), SWI1 (workflow), or relevant application transactions to check and synchronize statuses.
  
  
  
  Check for Custom Code or User Exits:
  
  Sometimes custom logic or user exits might cause inconsistent cancellation attempts.
  Review any custom code that handles cancellation or status updates.
  
  
  
  Consult SAP Notes:
  
  Search for SAP Notes related to WS827 or the specific application area for any known bugs or patches.
  
  
  
  
  Additional Information:
  
  Message Class: WS8 (Workflow related messages)
  This message is often seen in workflow or ALE scenarios where document consistency across systems is critical.
  Proper error handling and status checks should be implemented in integration scenarios to avoid such conflicts.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Attempt to cancel a document that is already cancelled on the other system/client side.
  
  
  Effect
  Cancellation is blocked to prevent inconsistent document states across systems.
  
  
  Solution
  Verify cancellation status on both sides, avoid duplicate cancellation, synchronize statuses, and check for custom code issues.
  
  
  
  
  If you provide the exact transaction or scenario where this error occurs, I can help with more specific steps.