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How To Fix WS804 - Error creating workflow


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 804

  • Message text: Error creating workflow

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS804 - Error creating workflow ?

    The SAP error message WS804 - Error creating workflow typically occurs when there is a problem during the creation or instantiation of a workflow instance. This error can be caused by various issues related to workflow configuration, authorization, or system inconsistencies.


    Cause of WS804 Error

    1. Incorrect or Missing Workflow Template
      The workflow template (WS object) specified for the workflow instance might be incorrect, inactive, or missing.

    2. Authorization Issues
      The user or system trying to create the workflow instance may lack the necessary authorizations.

    3. Incorrect Workflow Container or Binding
      The workflow container elements or binding parameters might be incorrect or incomplete, causing the workflow creation to fail.

    4. System or Client Inconsistencies
      Transport or system inconsistencies, such as missing objects or incorrect versions of workflow components.

    5. Technical Issues in Workflow Runtime
      Problems in the workflow runtime environment, such as missing or inconsistent workflow tasks, agents, or event linkage.


    How to Analyze and Solve WS804

    1. Check Workflow Template (WS Object)

      • Use transaction SWDD (Workflow Builder) to verify that the workflow template exists and is active.
      • Ensure the workflow template is released and not locked.
    2. Check Workflow Logs

      • Use transaction SWI1 or SWI2_FREQ to check workflow logs for more detailed error messages.
      • Look for any specific error messages related to container binding or agent determination.
    3. Verify Authorizations

      • Check if the user or system has the necessary authorizations for workflow creation.
      • Relevant authorization objects include S_WF_WI (Workflow: Work Item) and S_WF_OBJ (Workflow: Object).
    4. Check Container and Binding

      • Verify that the workflow container elements are correctly defined and bound.
      • Check the start event parameters and ensure all required data is passed correctly.
    5. Check Event Linkage and Task Configuration

      • Ensure that the workflow start event is correctly linked to the workflow template.
      • Verify that all tasks and agents are properly configured.
    6. Check System Consistency

      • Run report RWSF_REPAIR_WORKFLOW to check and repair inconsistencies in workflow objects.
      • Check for transport or system inconsistencies if the workflow was recently imported or changed.
    7. Debug Workflow Creation

      • If the above steps do not resolve the issue, debugging the workflow creation process using transaction SWUD or setting breakpoints in relevant function modules (e.g., SAP_WAPI_CREATE_WORKFLOW) can help identify the root cause.

    Related Information and Notes

    • SAP Note 102011: Provides information on common workflow errors and troubleshooting steps.
    • SAP Help Portal: Workflow Administration and Troubleshooting guides.
    • Transaction SWU3: Workflow Customizing - check if workflow runtime environment is correctly configured.
    • Transaction SWI2_DIAG: Workflow diagnosis tool to analyze workflow errors.

    Summary

    Aspect Details
    Error Message WS804 - Error creating workflow
    Cause Missing/incorrect workflow template, authorization issues, container binding errors, system inconsistencies
    Solution Verify workflow template, check authorizations, validate container and binding, check workflow logs, repair inconsistencies
    Tools to Use SWDD, SWI1, SWI2_FREQ, SWU3, SWI2_DIAG, RWSF_REPAIR_WORKFLOW
    Additional Notes Debug workflow creation if necessary, consult SAP Notes and documentation

    If you provide more context (e.g., the workflow template name, the scenario, or logs), I can help you with more specific guidance.

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