How To Fix WS767 - No partner role &1 exists for document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 767

• Message text: No partner role &1 exists for document &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS767 - No partner role &1 exists for document &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS767 No partner role &1 exists for document &2
  
  Meaning / Cause:
  This error occurs when the system tries to find a partner role (e.g., sold-to party, ship-to party, payer, etc.) for a particular document (such as a sales order, delivery, billing document), but the specified partner role does not exist in that document.
  
  &1 = Partner role (e.g., AG for sold-to party, WE for ship-to party, RE for payer, etc.)
  &2 = Document number (e.g., sales order number, delivery number)
  
  In other words, the system expects a certain partner role to be assigned to the document, but it is missing.
  
  Common Causes:
  
  Partner role missing in the document: The document was created without assigning the required partner role.
  Partner determination procedure not maintained or incomplete: The partner determination procedure for the document type or sales area does not include the required partner role.
  Data inconsistency: The document might have been created or changed incorrectly, leading to missing partner data.
  Customizing issues: Incorrect or incomplete configuration in partner determination or document types.
  User exit or BAdI logic: Custom code might be removing or not setting the partner role properly.
  
  
  When does it typically occur?
  
  During document processing (e.g., sales order creation, delivery creation, billing).
  When the system tries to access or validate partner data for a document.
  During partner determination or partner role validation steps.
  
  
  How to Analyze:
  
  Check the document:  
  
  Go to the document (e.g., VA03 for sales order) and check the partners tab to see if the partner role &1 exists.
  
  
  Check partner determination procedure:  
  
  Transaction VOPA or SPRO ? Sales and Distribution ? Basic Functions ? Partner Determination ? Partner Determination Procedure.
  Verify that the partner role &1 is included in the partner determination procedure assigned to the document type and sales area.
  
  
  Check customizing for document type:  
  
  Ensure the document type allows or requires the partner role.
  
  
  Check user exits or enhancements:  
  
  Review any custom code that might affect partner assignment.
  
  
  Check for data inconsistencies:  
  
  Use transaction SE16 or SE16N to check tables like VBPA (Sales Document: Partner) for the document number &2 and see if the partner role &1 exists.
  
  
  
  
  Solution / Resolution:
  
  Add the missing partner role manually:  
  
  If possible, add the missing partner role to the document via the appropriate transaction (e.g., VA02 for sales order).
  
  
  Adjust partner determination procedure:  
  
  Include the required partner role in the partner determination procedure for the document type and sales area.
  
  
  Correct document creation process:  
  
  Ensure that during document creation, all mandatory partner roles are assigned.
  
  
  Fix customizing:  
  
  Review and correct partner determination customizing to ensure completeness.
  
  
  Fix custom code:  
  
  If custom enhancements are causing the issue, correct the logic to properly assign partner roles.
  
  
  Recreate or correct the document:  
  
  In some cases, it might be necessary to recreate the document or correct it via support tools or manual intervention.
  
  
  
  
  Related Information:
  
  Tables:  
  
  VBPA - Sales Document: Partner  
  TVPAR - Partner Roles  
  TVPAP - Partner Determination Procedure  
  
  
  Transactions:  
  
  VA01/VA02/VA03 - Sales Order Create/Change/Display  
  VOPA - Partner Determination Procedure  
  SPRO - Customizing  
  
  
  Notes / SAP Help:  
  
  Check SAP Notes related to partner determination and document processing errors.
  
  
  Partner Roles Examples:  
  
  AG - Sold-to party  
  WE - Ship-to party  
  RE - Payer  
  LF - Forwarding agent  
  
  
  
  
  If you provide the exact partner role code (&1) and document number (&2), I can help you with more specific guidance.
  
  Summary:
  
  The error WS767 indicates that the system expects a certain partner role in a document, but it is missing. The solution involves verifying and correcting partner assignments in the document and partner determination customizing.
  
  If you need help with specific steps or transactions, feel free to ask!